Open to opportunities

Grace Wanjohi

@gracewanjohi2

Message

I streamline executive operations, calendars, travel, CRM data, and high-priority workflows.

Kenya

Message

What I'm looking for

I'm looking for an executive support or operations role where I can coordinate schedules, meetings, travel, reports, stakeholders, and cross-functional initiatives while learning new technology and contributing to company events.

At Payerset, I support the CCO by maintaining 100% calendar and CRM accuracy, coordinating business travel, preparing research and decks, and building an automated inbox triage system that reduced missed and delayed responses to zero within 90 days.

I've also supported a senior engineer at Temporal with personal operations and accountability systems, coordinated IT and administrative records for 500+ students at Graffins College, and delivered 300+ legal and business transcription projects with 99% accuracy. I bring proactive, detail-oriented executive support across remote teams, stakeholder communication, documentation, and process improvement.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Payerset

May 2026 - Present (4 months)

Reduced missed and delayed responses to zero within the first 90 days by designing and implementing an automated inbox triage system. Maintains 100% calendar accuracy for the CCO, coordinates travel logistics, and improves CRM data accuracy across HubSpot and Notion.

Inbox Management Calendar Management Travel Coordination CRM Administration HubSpot Notion Expense Reporting Ramp Meeting Preparation Deck Preparation Stakeholder Communication Process Automation Data Accuracy Documentation

EA to Senior Engineer

Temporal

Jul 2025 - Apr 2026 (9 months)

Provided executive assistance, managing personal accountability systems, subscription audits, home operations, pet care logistics, and gift sourcing for a senior engineer.

Personal assistance Scheduling Budget Management Vendor coordination Logistics Time Management

IT & Administrative Coordinator

Graffins college

Jul 2024 - Apr 2025 (9 months)

• Maintained 99% data accuracy across ERP and LMS systems while managing student and academic records for 500 plus students over 8 months.
• Resolved technical and administrative support requests from students and staff within 24 hours, maintaining audit-ready documentation for every ticket.

Administrative Support Admin Tasks IT Support

Transcriptionist

Freelance

Jan 2022 - Dec 2024 (2 years 11 months)

• Delivered 300 plus legal and business transcription projects over 3 years while maintaining a 99% accuracy rate across all deliverables.
• Met 100% of client deadlines across high-volume, time-sensitive projects, including same-day turnarounds during peak demand periods.

Accuracy Assessment Risk Mitigation