Grace Sartor

I am a dedicated customer service specialist with a strong background in hospitality and client relations. My experience spans various roles, including front desk agent at Grand Hotel Rotana Resort and Spa in Egypt, where I honed my skills in guest registration, reservations management, and customer engagement. I pride myself on my ability to create a welcoming atmosphere for guests, ensuring their needs are met with professionalism and care.

In addition to my hospitality experience, I have worked as a client service specialist at Jaïs Boutique in Parma, Italy, where I provided personalized solutions to meet customer requirements and facilitated a high level of service during the shopping experience. My role involved understanding customer needs and delivering tailored assistance, which has further developed my problem-solving and communication skills.

Currently, I am also a home tutor, where I prepare and deliver lessons to enhance students' reading, writing, and conversational skills. This role has allowed me to adapt my teaching methods to suit individual learning styles, showcasing my flexibility and commitment to education.