Open to opportunities

Grace Kiarie

@gracekiarie

Highly organized Executive Assistant and Virtual Assistant who streamlines schedules, communications, and executive workflows remotely.

Kenya

Message

What I'm looking for

I’m looking for a remote role where I can support executives with precise calendar/inbox coordination, reliable meeting prep, and clear stakeholder communication. I want a fast-paced environment that values professionalism, attention to detail, and smooth operations.

Detail-oriented and highly organized Certified Virtual Assistant with a strong background in executive support, customer service, and administrative coordination. Experienced in managing calendars, streamlining inboxes, coordinating meetings, and supporting daily operations in fast paced environments.

Demonstrates strong communication, problem-solving, and organizational skills developed through experience in education and high-volume customer support roles. Adept at using digital tools to improve workflow efficiency, manage multiple priorities, and deliver high-quality support to teams and clients.

Certified through the ALX Virtual Assistant Program, with hands-on training in productivity systems, administrative workflows, and remote collaboration tools. Seeking to support executives, entrepreneurs, and global teams in remote environments by optimizing operations and enhancing productivity

Experience

Work history, roles, and key accomplishments

English Teacher

Fadhili International School

Jan 2025 - Dec 2025 (11 months)

Delivered English language and literature lessons focused on communication, comprehension, and analysis. Adapted teaching methods for diverse learners and prepared lesson plans, reports, and academic records while managing classroom operations professionally.

Lesson planning Classroom Management English language teaching Curriculum Adaptation

Contact Center Agent

CCI Global

Jun 2024 - Dec 2024 (6 months)

Provided high-volume customer support for AT&T, handling billing inquiries, service plan questions, and technical concerns. Resolved complaints, explained complex charges clearly, and maintained accurate customer records in CRM while meeting customer service KPIs.

Customer Support Billing Service Plans Technical Troubleshooting Complaint Resolution Account Management KPI Tracking

Teaching Assistant

St. Mary's School

May 2023 - Sep 2023 (4 months)

Assisted teachers with lesson delivery and supported daily student learning activities. Helped students understand instructions and materials, supported assessments and exam preparation, and organized classroom schedules and administrative tasks.

Lesson Assistance Student Support Assessments Exam Support event support

Sales & Marketing Rep

Indomie Kenya

Mar 2020 - Jun 2023 (3 years 3 months)

Promoted Indomie through product demonstrations, activations, and customer engagement campaigns. Educated customers on product features, pricing, and promotions, collected feedback for internal teams, and built retail partner relationships to improve brand visibility.

Product Demonstrations Promotions And Campaigns Customer Engagement Sales Support Pricing Communication Relationship Building

Brand Ambassador

Garnier

Apr 2022 - Sep 2022 (5 months)

Represented Garnier at promotional events and customer engagement campaigns. Demonstrated products, distributed samples, answered customer questions, and supported initiatives to increase brand awareness and product interest.

Brand Representation Product Demonstrations Sample Distribution Customer Engagement Promotional Marketing Brand Awareness

Education

Degrees, certifications, and relevant coursework

ALX Academy

Associate Degree in Virtual Assistance, Virtual Assistance

2026 - 2026

Completed an Associate Degree program in Virtual Assistance, gaining practical training in administrative systems and remote workflows such as inbox, calendar, and task management.

The Catholic University of Eastern Africa

Bachelor of Education (B.Ed.), English Language & Literature

2020 - 2024

Bachelor of Education (B.Ed.) in English Language & Literature (Sep 2020–Oct 2024) with a focus on international teaching practices, curriculum development, and English language literature.