Open to opportunities

Grace Hegarty

@gracehegarty

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Reliable retail and restaurant professional seeking entry-level corporate or administrative impact.

United States

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What I'm looking for

I’m seeking an entry-level corporate or administrative role where transferable skills and a strong work ethic can add immediate value, while applying my strengths in communication, organization, and problem-solving.

I’m a results-driven, dependable professional with 3+ years of experience in fast-paced retail and restaurant environments, where I lead teams, manage daily operations, and deliver exceptional customer experiences. I’m known for strong communication, organization, and problem-solving, and I keep service smooth and consistent even during peak hours.

In my roles, I prepared high-quality coffee and espresso beverages, handled cash and POS transactions accurately, and maintained clean, sanitary workspaces in compliance with health and safety guidelines. I’ve also opened and closed independently, trained and coached new hires on POS and service standards, resolved customer issues professionally, and supported inventory tracking and supply ordering.

Experience

Work history, roles, and key accomplishments

Barista

Bikini Beans Coffee

Apr 2023 - Jan 2026 (2 years 9 months)

Prepared high-quality coffee and espresso beverages while maintaining consistency during peak hours. Provided friendly customer service, handled cash/POS transactions, and maintained a clean, sanitary workspace in compliance with health and safety guidelines.

Coffee And Espresso Preparation Customer Service POS systems Cash Handling Order Management Health and Safety Compliance

Key Holder

Lou Malnati’s

Mar 2022 - Dec 2023 (1 year 9 months)

Led front-of-house operations during high-volume shifts and ensured efficient service and customer satisfaction. Opened/closed the restaurant, trained new hires on POS and service standards, resolved customer issues, and supported inventory tracking and supply ordering.

Cash Handling POS systems Training

Sales Associate

Victoria’s Secret

Nov 2020 - Mar 2022 (1 year 4 months)

Provided personalized customer service and product recommendations while meeting or exceeding daily sales goals. Operated POS systems, maintained visual merchandising standards, supported associate onboarding, and promoted loyalty programs and credit card enrollments.

Sales Goals POS systems Returns and Exchanges Visual Merchandising Retail Onboarding Loyalty Programs Credit Card Enrollment

Education

Degrees, certifications, and relevant coursework

Arizona State University

Bachelor's degree in Communication, Communication

Earned a bachelor’s degree in Communication from Arizona State University in Tempe, graduating in Spring 2025. Coursework emphasized professional communication, presentations, client interaction, and teamwork.