Open to opportunities

Marena Fuller

@marenafuller

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Customer service professional with 5+ years of experience.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated customer service professional with over five years of experience in various roles, including barista and human resources assistant. My journey has equipped me with exceptional communication and organizational skills, allowing me to thrive in fast-paced environments while building meaningful relationships with customers and colleagues alike.

Throughout my career, I have consistently demonstrated my ability to manage time effectively and work collaboratively within teams. My experience in the coffee industry has honed my skills in customer interaction, ensuring that every guest receives a delightful experience. Additionally, my role in human resources has provided me with insights into employee engagement and organizational processes, further enhancing my ability to contribute positively to any workplace.

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Experience

Work history, roles, and key accomplishments

Barista

Sweetwater Coffee

May 2023 - Present (2 years 6 months)

Managed customer orders and provided efficient service, handling cash transactions and ensuring accurate change. Maintained a clean and organized workstation daily, memorizing various food and drink recipes. Operated espresso machines to craft beverages and delivered orders to customers with excellent service.

Customer Service Recipe Memorization Time Management Teamwork Communication Espresso Machine Operations

Human Resources Assistant

SSR Marigold Mining

Jul 2022 - Present (3 years 4 months)

Conducted new hire orientations, ensuring completion of all necessary paperwork and accurate data entry into the human resources database. Assisted staff with performance review documentation and organized new employee orientation schedules. Participated in the recruitment process, including screening resumes and coordinating interviews.

Recruitment Employee Onboarding Documentation

Barista

Bakkers Brew

Jul 2021 - Present (4 years 4 months)

Operated and maintained various coffee equipment, including espresso machines and commercial brewers, to create a wide range of beverages. Engaged pleasantly with customers during busy periods, fostering a positive environment. Ensured store professionalism and hygiene by cleaning and sanitizing work areas daily.

Customer Service Recipe Memorization Time Management

Sandwich Artist

Subway

May 2020 - Present (5 years 6 months)

Prepared a variety of food items including salads, soups, and sandwiches, executing duties with high accuracy. Managed inventory by organizing and rotating stock in freezers, refrigerators, and display cases to minimize waste. Operated the cash register accurately to process customer payments and maintained cleanliness of dining and service areas.

Inventory Management Cash Register Customer Service

LEPC Secretary

Lander County

Jul 2019 - Present (6 years 4 months)

Prepared agendas and minutes for each meeting, incorporating comments and suggestions into subsequent agendas. Attended all meetings to take detailed notes and recorded proceedings on the computer. Ensured accurate and timely documentation of all discussions and decisions.

Organizational Skills Documentation Administrative Support