Zoe Crockett
@zoecrockett
Customer-focused retail and coffee service professional with strong cash-handling and training experience.
What I'm looking for
I’ve worked in customer service/retail my entire life. I believe that excellent customer service is the reason customers decide to come back again and again. I enjoy being the reason someone’s day was made better!
Experience
Work history, roles, and key accomplishments
Team Member
Smith's Food and Drug
Jul 2021 - Present (4 years 6 months)
Worked as a Team Member handling specialty coffee preparation, cash handling, inventory (FIFO), and opening/closing responsibilities while training new employees and supporting clicklist order fulfillment.
Barista
Smith's Food and Drug
Jul 2021 - Present (4 years 6 months)
Prepared specialty coffee and food, processed mobile and in-store orders, and served customers while training new hires and handling cash and close/open shifts.
Clicklist Clerk
Smith's Food and Drug
Jun 2020 - Jun 2021 (1 year)
Processed online grocery orders including receiving, gathering, sorting, finalizing payments and coordinating customer pickups while maintaining inventory accuracy.
Cashier
Smith's Food and Drug
Sep 2015 - Jun 2021 (5 years 9 months)
Handled customer transactions, returns and exchanges, maintained accurate cash handling and POS processing while delivering friendly customer service.
Education
Degrees, certifications, and relevant coursework
East High School
High School Diploma, General Studies
2012 - 2015
Activities and societies: Guide Dog for the Blind CTC program; event hosting, planning and catering
Completed high school diploma with involvement in the CTC guide dog training program and event hosting activities.
Availability
Location
Authorized to work in
Job categories
Skills
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