Open to opportunities

shalia candio

@shaliacandio

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Shift Leader who delivers great customer service and reliable, efficient operations.

United States

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What I'm looking for

I’m looking for a hospitality role where I can lead shifts, deliver exceptional guest service, and keep operations running smoothly—using my customer service, POS, and cash-handling experience while growing with a supportive team.

I’m a highly-motivated hospitality professional with a strong work ethic, adaptability, and exceptional interpersonal skills. I work effectively unsupervised and quickly master new skills to keep service running smoothly.

As a Shift Leader at Foxtail Coffee Co., I led daily shift operations, supported team workflow, and resolved customer issues to maintain strong guest experiences. I trained new employees on store procedures and service standards, and handled opening/closing duties with cash management.

In barista and cashier roles, I consistently followed brand standards while preparing customized drink orders and maintaining clean, organized workspaces. I’ve efficiently operated espresso machines and blenders, managed cash transactions accurately, and supported health and safety compliance.

Across roles at Target, Duck Donuts, Ideal Nutrition, Smoothie King, and Spirit Halloween, I strengthened my skills in customer service, POS use, inventory upkeep, and fast-paced food preparation. I bring dependable communication, time management, and merchandising to every shift.

Experience

Work history, roles, and key accomplishments

Current

Shift Leader

Current

Foxtail Coffee Co.

May 2026 - Present (1 month)

Led daily shift operations and supported team workflow while delivering strong customer service. Trained new employees, handled opening/closing and cash management, and maintained cleanliness, food safety, and inventory organization.

Customer Service Employee Training Cash Management POS systems Food Safety

Barista and Cashier

Target

Mar 2024 - Nov 2025 (1 year 8 months)

Prepared customized drink orders following Starbucks standards and consistently maintained a clean, organized work environment. Managed cash transactions accurately and operated espresso machines and other equipment in a fast-paced setting.

Barista Work Customer Service Customized Drink Preparation Cash Handling Espresso Food Safety Compliance

Team Member

Duck Donuts

Mar 2023 - Dec 2023 (9 months)

Applied glazes and toppings to donuts and supported the coffee station by preparing hot and cold beverages. Handled cashiering, operated the fryer, prepped and stocked items, and assisted with dishwashing and cleaning.

Cashiering Food Preparation Donut Toppings Fryer Operation Coffee Beverage Preparation Dishwashing

Sales Associates

Ideal Nutrition

Jul 2022 - Feb 2023 (7 months)

Processed payments, including sales and refunds, while providing cashiering and customer service support. Maintained inventory according to company procedures and handled stocking and upkeep tasks.

Cash Handling Customer Service Inventory Management Stocking Retail Operations

Shift Leader

Smoothie King

Apr 2021 - Jun 2022 (1 year 2 months)

Completed stocking and food prep while handling customer transactions with cash handling responsibilities. Operated blender and POS systems and performed opening/closing store duties independently.

Blender POS systems Cash Handling Stocking Store Checklist Completion

Sales Associate (Seasonal)

Spirit Halloween

Sep 2020 - Nov 2020 (2 months)

Balanced and organized the cash register by handling cash, counting change, and storing coupons. Processed credit card and cash transactions, stocked shelves and supplies, organized displays, and completed loss prevention training.

Cash Register Balancing Cash Handling credit card processing Loss Prevention Merchandising Stocking