Kimberly A Skaggs
@kimberlyaskaggs
I deliver high-volume café service and lead smooth, customer-focused daily operations. I have exceptional customer service. 30 years experience
United StatesWhat I'm looking for
At Hyatt Corporate, I serve more than 500 customers daily during peak morning hours, operating café equipment, preparing beverages, managing merchandise displays, and building lasting relationships with regular guests.
I've also managed lounge operations at The Inn Between Lounge, leading staffing, scheduling, cash reconciliation, inventory, compliance, and team training. My earlier billing and reception work strengthened my data entry, recordkeeping, document preparation, and multi-line phone skills.
Experience
Work history, roles, and key accomplishments
Barista
Hyatt Corporate
Oct 2006 - Jun 2026 (19 years 8 months)
Operated and maintained café equipment, delivered high-quality customer service to over 500 customers daily, and trained new team members on procedures and standards.
Manager of Operations
The Inn Between Lounge
Sep 2005 - Sep 2006 (1 year)
Managed daily lounge operations, supervised a team of six, handled scheduling, cash management, inventory, and ensured compliance with health and liquor regulations.
Biller
Accordis
Jan 2002 - Dec 2004 (2 years 11 months)
Performed daily office tasks including filing, data entry, billing, and document organization to support billing operations.
Receptionist/Secretary
Pipefitters Training fund, Local 597
Jan 1996 - Dec 1999 (3 years 11 months)
Managed multi-line switchboard, processed student applications, maintained student files, and prepared typed reports and correspondence.
Receptionist
Remax
Jan 1995 - Dec 1996 (1 year 11 months)
Managed multi-line phone system, directed calls, assisted sales staff with administrative tasks, and provided customer service to visitors and clients.
Education
Degrees, certifications, and relevant coursework
Alonzo Amos Staggs High School
High School Diploma, General Studies
Completed high school education and earned a diploma in 1996.
Illinois Department of Public Health
Food Handler License, Food Safety
Earned a Food Handler License from the Illinois Department of Public Health.
Illinois Department of Public Health
Food Preparation Certification, Food Preparation
Earned a Food Preparation Certification from the Illinois Department of Public Health.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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