Open to opportunities

Gourav Choudhary

@gouravchoudhary

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Customer Support Executive focused on quick issue resolution and customer satisfaction.

India

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What I'm looking for

I’m looking for a customer-first remote role where I can resolve issues quickly, maintain accurate customer records, and meet service metrics. I’ll bring strong communication, active listening, and problem-solving with a calm, stress-managed approach.

I’m a detail-oriented and proactive Customer Support Executive with a strong focus on customer satisfaction. I bring excellent communication and problem-solving skills, plus a customer-first mindset that keeps service quality at the center of every interaction.

I’m a quick learner with strong active listening, verbal and written communication, and the ability to multitask under pressure. I work independently and also enjoy working with a team, using stress management and clear follow-through to resolve issues effectively.

I’ve worked in HR at Flipkart Logistics and developed dependable habits around handling responsibilities and maintaining accurate, up-to-date records. I’m excited to contribute to GoodSpace AI by ensuring timely issue resolution, maintaining accurate customer records, and achieving service metrics in a dynamic remote environment.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Flipkart Logistics

Sep 2025 - Dec 2025 (3 months)

Provided customer support and helped ensure timely issue resolution while maintaining accurate customer records. Applied strong communication and problem-solving skills to support service metrics and customer satisfaction.