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Open to opportunities

Adarsh Bashotia

@adarshbashotia

Customer service representative dedicated to enhancing customer experiences.

Zimbabwe
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What I'm looking for

I am looking for a role that offers growth opportunities and challenges.

I am a dedicated Customer Service Representative with a strong commitment to delivering exceptional service and enhancing customer experiences. Currently, I work at Concentrix, where I handle customer queries for the Comcast process, providing timely updates and promoting products effectively. My role has honed my skills in communication and problem-solving, allowing me to address customer needs efficiently.

With a background in Business Administration from Rourkela Institute of Management Studies, I am passionate about personal and professional excellence. I thrive in challenging assignments and seek opportunities within growth-oriented organizations. My hobbies include reading, blogging, and cooking, which help me maintain a balanced and creative lifestyle.

Experience

Work history, roles, and key accomplishments

CO
Current

Customer Service Executive

Concentrix

Jul 2024 - Present (1 year)

Worked as a Customer Service Representative at Concentrix, handling the Comcast process. My role involved addressing customer queries through chat, assisting and providing updates on product deliveries. Additionally, I was responsible for promoting and selling Comcast products to customers.

Education

Degrees, certifications, and relevant coursework

RS

Rourkela Institute of Management Studies

Bachelor in Business Administration, Business Administration

2021 -

Pursued a Bachelor in Business Administration, gaining foundational knowledge in business principles and practices. Focused on developing skills relevant to management and customer service.

SS

St. Arnolds School

12th Grade, Commerce

2019 - 2020

Completed 12th grade with a focus on Commerce, building a strong base in business-related subjects. Developed analytical and problem-solving skills.

SS

St. Arnolds School

10th Grade, General Studies

2018 - 2019

Completed 10th grade under the CBSE curriculum, establishing a strong academic foundation. Gained essential knowledge across various subjects.

Tech stack

Software and tools used professionally

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Adarsh Bashotia - Customer Service Executive - Concentrix | Himalayas