Adarsh Bashotia
@adarshbashotia
Customer service representative dedicated to enhancing customer experiences.
ZimbabweWhat I'm looking for
I am a dedicated Customer Service Representative with a strong commitment to delivering exceptional service and enhancing customer experiences. Currently, I work at Concentrix, where I handle customer queries for the Comcast process, providing timely updates and promoting products effectively. My role has honed my skills in communication and problem-solving, allowing me to address customer needs efficiently.
With a background in Business Administration from Rourkela Institute of Management Studies, I am passionate about personal and professional excellence. I thrive in challenging assignments and seek opportunities within growth-oriented organizations. My hobbies include reading, blogging, and cooking, which help me maintain a balanced and creative lifestyle.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Concentrix
Jul 2024 - Present (1 year)
Worked as a Customer Service Representative at Concentrix, handling the Comcast process. My role involved addressing customer queries through chat, assisting and providing updates on product deliveries. Additionally, I was responsible for promoting and selling Comcast products to customers.
Education
Degrees, certifications, and relevant coursework
Rourkela Institute of Management Studies
Bachelor in Business Administration, Business Administration
2021 -
Pursued a Bachelor in Business Administration, gaining foundational knowledge in business principles and practices. Focused on developing skills relevant to management and customer service.
St. Arnolds School
12th Grade, Commerce
2019 - 2020
Completed 12th grade with a focus on Commerce, building a strong base in business-related subjects. Developed analytical and problem-solving skills.
St. Arnolds School
10th Grade, General Studies
2018 - 2019
Completed 10th grade under the CBSE curriculum, establishing a strong academic foundation. Gained essential knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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