Looking for a job

Goodness Onu

@goodnessonu

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I engage and qualify international prospects through high-volume outbound customer service.

Nigeria

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What I'm looking for

I'm looking for a remote customer support or outbound service role where I can engage prospects, qualify leads, handle objections, and deliver excellent customer experiences.

At KMER Outsourcing, I conducted 150+ outbound business calls daily across the United States, Canada, and the United Kingdom, representing commercial vending machine installation solutions.

I build rapport with business owners and decision-makers, handle objections, qualify prospects, schedule follow-ups, and maintain accurate CRM records. I bring professional, persuasive communication and a consistent focus on customer experience in fast-paced remote work.

I’ve also managed content strategy at FiTech Community and created educational content for The FLE Tribe on web development, UI/UX, productivity, and emerging technology. My dedicated home office includes Starlink internet, backup power, and a noise-free workspace.

Experience

Work history, roles, and key accomplishments

Current

Content Writer

Current

The FLE Tribe

Jun 2025 - Present (1 year 3 months)

Created high-quality content on web development, UI/UX, productivity, and emerging technology, including weekly educational posts and video scripts. Maintained brand voice and collaborated with the content team on campaigns.

Content Writing Web Development UI UX Video Scripts Social Media Brand Voice

Customer Service Representative

KMER Outsourcing

Feb 2026 - May 2026 (3 months)

Conducted 150+ outbound business calls daily to prospects in the US, Canada, and the UK, representing a client in commercial vending machine installation. Built rapport, handled objections, qualified prospects, and documented interactions using CRM systems.

Outbound Calling Customer Engagement CRM Objection Handling Lead Qualification Phone Support Relationship Building Data Entry

Content Writer & Manager

FiTech Community

Aug 2025 - Feb 2026 (6 months)

Managed content strategy and weekly publishing calendar across social media platforms, writing educational and promotional content for tech audiences. Collaborated with designers and community managers to deliver campaigns on schedule.

Content Strategy Social Media Management Copywriting Collaboration Community Engagement