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Fakayode Zainab

@fakayodezainab

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Entry-Level Customer Support & Content Writer | Strong Written Communication | Open to Remote Opportunities

Nigeria

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What I'm looking for

I’m looking for a remote, flexible role where I can use my written communication, customer service, and content-writing skills. I’m particularly interested in customer support, chat support, content/blog writing, and virtual assistant roles. I’m open to learning new skills and working with international teams.

I am an enthusiastic and detail-oriented entry-level professional with strong written communication, customer service, and content-writing skills. I enjoy helping people, responding to enquiries, communicating clearly, and creating simple, engaging written content.

I am currently seeking a remote opportunity where I can contribute to a supportive team while continuing to learn and develop professionally. I am particularly interested in customer support, chat support, content writing, blog writing, virtual assistance, and social media support.

I am a fast learner, responsible, organized, and comfortable working independently. I am open to working with international teams and adapting to new tools and processes. I am available for remote opportunities and ready to start learning and contributing.

Experience

Work history, roles, and key accomplishments

Content Writer

self initiated project

Oct 2026 - Oct 2026 (0 months)

Created self-initiated writing projects to develop practical content-writing and communication skills. Produced structured blog articles and lifestyle content with clear headings, accessible language, and a focus on engaging readers. Also developing customer-support response samples and social-media content as part of a personal remote-work portfolio.

Customer Support Blog Writing Written Communication Virtual Assistant

Customer Support & Communication Simulator

Self-Directed Projects

Developed sample response frameworks for e-commerce and logistics customer service scenarios, practicing empathetic and clear written communication.

Customer Support Communication Skills Empathy Etiquette FAQ Drafting Order Tracking Technical Troubleshooting

Independent Content Writer & Researcher

Self-Directed Projects

Authored and edited structured blog articles focusing on reader engagement and clarity, conducting in-depth research to ensure factual accuracy.

Content Writing Research Editing Proofreading Formatting Brand Tone Readability

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology

Bachelor's Degree, Transport Management

Pursuing a Bachelor's degree in Transport Management with expected graduation in 2027. Coursework includes operations management, logistics communication, organizational systems, and data and reporting.

Ladoke akintola university

Bachelor's degree , Transport Management

2024 - 2027

Grade: 400lv

Currently studying Transport Management, developing knowledge in transportation systems, logistics, mobility, customer service, and transport operations. Expected graduation: 2027.