Godwin Oluka
@godwinoluka
Technical Support Engineer experienced in Microsoft environments and oil & gas technical sales.
NigeriaWhat I'm looking for
I am a solutions-driven Technical Support Engineer with a background in Electrical and Electronics Engineering and over four years of experience across IT support, maintenance, and technical sales within oil and gas infrastructure sectors.
I deliver Tier 2 support for Microsoft products, diagnose and resolve hardware, software, and cloud issues, and collaborate with internal teams to meet SLA requirements while documenting solutions to improve the knowledge base.
I have supported pre- and post-sales engineering activities, provided technical product guidance to clients, and performed industrial maintenance—bringing strong troubleshooting, client-relationship, and safety-focused operational skills to every role.
Experience
Work history, roles, and key accomplishments
Tier 2 Microsoft Engineer
Teknowledge Nigeria
Oct 2023 - Present (2 years 3 months)
Provide Tier 2 technical support for Microsoft products, diagnosing and resolving software, hardware, and cloud issues to meet SLA targets and documenting solutions to update the knowledge base.
Technical Sales & Support Engineer
Oleams Oilfield Services
Nov 2022 - Jun 2023 (7 months)
Supported pre- and post-sales engineering for oilfield equipment, delivering technical presentations, proposals, and after-sales support to resolve client technical complaints efficiently.
Maintenance Technician
Daewoo E&C Nigeria Ltd
Jun 2019 - Jan 2021 (1 year 7 months)
Performed routine and emergency maintenance on electrical systems and power equipment, ensured safety and compliance on-site, and contributed to preventive maintenance to reduce downtime.
Education
Degrees, certifications, and relevant coursework
Petroleum Training Institute
National Diploma, Electrical and Electronics Engineering
Completed a National Diploma in Electrical and Electronics Engineering with coursework focused on electrical systems and instrumentation.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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