GTGodv TeCh
@godvtech
Aspiring software engineer with strong automation and problem-solving skills.
United StatesWhat I'm looking for
I am a dedicated and passionate software engineer currently pursuing a B.S. in Computer Science at the University of Massachusetts Lowell, where I have consistently achieved Dean’s List honors with a GPA of 3.7. My academic journey has equipped me with a solid foundation in various programming languages and technologies, including Python, Java, and Docker. I thrive on tackling complex problems and have a keen interest in automation and system optimization.
In my recent role as a Technical Support Associate at Best Fitness, I successfully reduced duplicate bug reports by 30% and improved issue resolution times significantly. My internship experiences at Kayak.com and Chelmsford High School's Technology Department allowed me to develop and deploy impactful software solutions, such as automation scripts and React-based dashboards, which enhanced operational efficiency and security. I am eager to leverage my skills in a challenging software engineering role.
Experience
Work history, roles, and key accomplishments
Technical Support Associate
Best Fitness
Jan 2023 - Present (2 years 4 months)
Classified and documented real-world issues from customers, acting as the first point of QA escalation for internal technical teams; utilized logs, screenshots, and reproduction steps to reduce duplicate bug reports by 30%. Maintained and operated IT support workflows while enhancing troubleshooting documentation and knowledge bases, accelerating issue resolution times from 48 hours to under 24 ho
President
UMass Lowell Men's Club Basketball, NCBBA
Aug 2022 - May 2024 (1 year 9 months)
Directed the operations of a 20+ member Men’s Club Basketball team, using tools like Microsoft Excel, overseeing scheduling, finances, practice logistics, and tournament participation, which maintained 100% player engagement. Executed the management of an annual $5,000+ budget, ensuring proper allocation for uniforms, tournament travel, equipment, and administrative fees, while maintaining complet
Software Engineering Intern
Kayak.com
May 2022 - Dec 2022 (7 months)
Engineered and deployed custom Python and Bash automation scripts for systematically decommissioning outdated domains, regression testing, and cleaning up legacy resources, strengthening overall DNS security posture by 35%. Integrated Puppet modules into Docker Linux container infrastructure as a microservice, reducing server setup from hours to minutes, enabling faster deployments of platform upd
Software Engineering Intern
Chelmsford High School Technology Department
May 2019 - Aug 2020 (1 year 3 months)
Developed and deployed React-based dashboards using JavaScript/TypeScript to manage hardware assets, reducing manual inventory tracking efforts by 40% while improving audit accuracy and response times for system updates. Automated the installation of essential educational software packages across 400+ student and faculty devices using Python scripting, eliminating more than 20 hours of repetitive
Education
Degrees, certifications, and relevant coursework
ULUniversity of Massachusetts Lowell
B.S. in Computer Science, Computer Science
Grade: 3.7
Activities and societies: President, UMass Lowell Men's Club Basketball, NCBBA
Studied computer science with relevant coursework including Analysis of Algorithms, Data Structures, and Mobile App Development. Achieved Dean’s List recognition with a GPA of 3.7.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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