Josiah Rondon

Worked as Software Engineer at Yale University.

• Helping develop an ensemble method integrating multiple structural variation callers and sequencing platforms to
produce unified, high-confidence genomic variants.
• Created a novel algorithm to quantify microhomology patterns at SV breakpoints, revealing insights into mutational mechanisms and DNA repair pathways.
• Processed VCF files to detect patterns of MMEJ DNA repair using microhomology a

• Contributing to customer service automation initiatives by developing a chatbot in OutSystems integrated with AI Agent Builder, aimed at enabling faster and more accurate client interactions in SharePoint.
• Maintain continuous integration and delivery speed by following Agile practices such as Scrum, using
Git/GitHub for version control, Ruby for implementation, Jira for task management, and Do

• Improve technical support efficiency with a diverse client base, including students, faculty and alumni, rendering both hardware and software support of Windows and Mac devices such as scripting, internet connectivity, overheating, updating mechanisms, and troubleshooting; use Web Help Desk to log and track all support cases for client follow up. Resolve 90% of issues on first contact and reduce

Worked as Student at Connecticut College.

• Served over 60 professional clients throughout the institution with managed devices. Utilized Azure, ServiceNow, and Intune for backend device management while effectively communicating with clients using applications such as Outlook, Teams, and ServiceNow to ensure 100% satisfaction and resolution.

• Swiftly resolved a widespread service disruption caused by a CrowdStrike outage impacting Wind

• Students needed support in developing social-emotional learning (SEL) skills through physical education. Assessed daily SEL with students, connecting it to physical activities and fitness goals. Strengthened students' SEL skills, fostering a positive and supportive learning environment.

• Integrated a variety of fitness components like flag football, boxing, basketball, and swimming into the cu

Yale International NeuroHIV Cure Consortium (INHCC)
• Streamlined data organization and accessibility of stored research materials; processed human biological samples from freezer farms into comprehensive data sheets. Created a more efficient data cataloging system, reducing data retrieval time by 10% and improving research accessibility, benefiting multiple ongoing projects with the consortium.

Yale Health Professions Recruitment Exposure Program (HPREP)
• Partaker in research of neurodegenerative diseases.
• Networked and participated in several projects under the Yale School of Medicine.
• Researched and presented the epidemic of Desensitization in the modern era.

Connecticut College Men's Varsity Squash Team