GM

Open to opportunities

GODFREY MURIITHI

@godfreymuriithi

IT Computer Operator delivering data integrity, reliable operations, and fast troubleshooting.

What I'm looking for

I’m looking for an IT operations role where I can own system monitoring, troubleshooting, and compliance. I want a collaborative team that values process improvement, reliable documentation, and quick customer-focused issue resolution—so I can keep improving productivity every day.

I’m an IT Computer Operator with hands-on experience in daily computer operations, focused on enhancing data integrity and improving operations efficiency. I build structured workflows that raise data entry accuracy while keeping work aligned with industry standards and organizational policies.

In my work, I ensure seamless daily operations by identifying and resolving technical issues quickly and consistently. I maintain accurate documentation of system processes and procedures to support easy reference and knowledge transfer across the team.

I also strengthen resilience through consistent backups and disaster recovery procedures. By monitoring operations diligently, I help ensure compliance with relevant regulations and recommend innovative process improvements to boost productivity and performance.

Alongside IT operations, I bring people-focused experience from roles as a Teacher’s Assistant and Team Manager, including coaching, performance reviews, and conflict resolution. I’m dependable in dynamic environments, adapting to changing requirements while collaborating to achieve results.

Experience

Work history, roles, and key accomplishments

LA

Teaching Assistant

Laidlaw

Ensured student safety by following school supervision policies during class and extracurricular activities. Modeled professionalism and supported teaching effectiveness through collaboration with colleagues and engagement-focused lesson support for diverse learning needs.

Student supervision Classroom Safety Communication

JT

Manager

Joypel Tex

Managed and motivated employees to meet targets while monitoring daily activities and mentoring the team to improve performance. Resolved disputes promptly, controlled costs to stay within budget, and improved marketing to attract new customers.

Team Leadership Customer Service Conflict Resolution Cost Management Coaching And Training Communication Marketing Support

NE

IT Computer Operator

Created structured workflows to improve data-entry accuracy and increased efficiency in daily computer operations. Maintained system documentation, ensured data integrity via backups/disaster recovery, addressed user issues with strong customer service, and monitored operations for compliance.

System Monitoring Troubleshooting Data Integrity Workflow Documentation Disaster Recovery Compliance Monitoring Customer Service IT Operations Process Improvement

LD

Team Manager

Laikipia Diva

Evaluated employee performance, coached and trained team members, and supported employee motivation through regular feedback and personal development plans. Led employee relations through communication and ensured compliance with company policies and industry regulations through daily oversight.

Team Management Employee Coaching Employee Relations Communication Training And Development Compliance Oversight Personal Development

Education

Degrees, certifications, and relevant coursework

LU

Laikipia University

Doctor of Philosophy (PhD), Teaching English as a Second Language

2012 -

PhD studies in Teaching English as a Second Language at Laikipia University starting in 2012.

LC

Laikipia Campus

Computer Packages, Computer Packages

Studied computer packages at Laikipia Campus.

RC

Rubate Teachers College

Diploma (P1 Teacher), P1 Teacher

Diploma in P1 teacher training at Rubate Teachers College.

Tech stack

Software and tools used professionally

Keep

Dynamic

Increase

Task

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