Goce Sajdovski
@gocesajdovski
Dedicated customer service professional with strong communication skills.
What I'm looking for
My name is Goce Sajdovski, and I am a dedicated customer service professional with extensive experience in hospitality and customer relations. I have a proven track record of welcoming visitors and providing exceptional service in fast-paced environments. My role as a Receptionist at Hotel Makpetrol Mavrovo allowed me to hone my skills in managing inquiries, maintaining security protocols, and ensuring a clean and welcoming reception area.
Prior to my position at Hotel Makpetrol, I worked as a Customer Service Representative for Bamtur Cruises, where I excelled in generating sales leads and building sustainable relationships with customers. My ability to assess customer needs and provide effective solutions has been a key factor in my success. I am fluent in both English and Croatian, which has enabled me to communicate effectively with a diverse clientele.
Experience
Work history, roles, and key accomplishments
Receptionist
Hotel Makpetrol Mavrovo
May 2019 - Dec 2024 (5 years 7 months)
Greeted visitors in person and via telephone, managing inquiries and directing traffic. Maintained security protocols, monitored logbooks, and issued visitor badges. Ensured a clean and safe reception area while supporting team continuity.
Customer Service Representative
Bamtur Cruises
Aug 2015 - Apr 2019 (3 years 8 months)
Generated sales leads and identified customer needs to ensure satisfaction and build trust. Provided accurate information, met sales targets, and handled customer complaints effectively. Maintained detailed records of interactions and followed communication procedures.
Education
Degrees, certifications, and relevant coursework
Gjorgi Naumov
Mechanic technician, Mechanics
1997 - 2001
Completed a technical high school program focusing on mechanical principles. Gained foundational knowledge and practical skills relevant to the mechanics field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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