Open to opportunities

Gly Mcme

@glymcme

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Senior Virtual Assistant and data-focused translator specializing in AI training, content, and project coordination.

Kenya

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What I'm looking for

I’m looking for a forward-thinking team where I can deliver precise remote support—calendar/CRM management, AI/data labeling, multilingual content, and coordinated project work—while growing through meaningful, efficient workflows and clear communication.

I’m a results-driven, multilingual professional with a Master of Arts in Communication & Development Studies and a skill set spanning virtual assistance, AI/data training, content writing, project coordination, translation, and customer service. Fluent in English, French, and Spanish—and native in Swahili and Kalenjin—I’m built to support diverse global clients with precision and strong digital literacy.

As a Senior Virtual Assistant & Project Coordinator (Jan 2022–Present), I manage calendar scheduling, email correspondence, and travel coordination for 6+ international clients across multiple time zones. I coordinate cross-functional remote project teams using Trello, Asana, and Monday.com, deliver competitive analysis reports, draft client-facing documentation in multiple languages, administer CRMs (HubSpot, Zoho), and onboard junior virtual assistants on SOPs—while maintaining a 98% client satisfaction rating.

I also bring hands-on AI/data experience through AI Data Annotation & Labelling (Mar 2021–Dec 2021), where I labelled and quality-checked datasets across image recognition, NLP classification, audio transcription, and code review with accuracy rates above 97%. I’ve executed RLHF tasks, worked on geospatial and satellite imagery with bounding boxes and polygon masks, and completed medical DICOM image annotation under strict clinical data-handling protocols.

Alongside that, I’m a multilingual Content Writer & Proofreader (Jun 2020–Feb 2021) who creates SEO content, web copy, product descriptions, and long-form white papers (3,000–5,000 words), collaborating with designers and marketers to ship integrated campaigns. From customer service and community moderation (Aug 2019–May 2020), I reduced ticket volume by 22% using a self-service FAQ knowledge base—and I continue giving back through digital skills training and mentorship for remote work and translation careers.

Experience

Work history, roles, and key accomplishments

Current

Multilingual Translator & Localization Specialist

Current

TransGlobe Language Solutions

Apr 2022 - Present (4 years 3 months)

Translated and localized documents, websites, marketing materials, and legal contracts between English, French, and Spanish with cultural sensitivity. Proofread and quality-assured translations and provided French/Spanish tutoring via Zoom.

Quality Assurance English To French Translation French To English Translation English French Translation Localization Proofreading Cultural Sensitivity Legal Translation Marketing Translation Language Tutoring

Current

Senior Virtual Assistant & Coordinator

Current

FreelanceKE Solutions

Jan 2022 - Present (4 years 6 months)

Managed scheduling, email, and travel coordination for 6+ international clients across multiple time zones. Coordinated remote project teams using Trello/Asana/Monday.com, handled CRM administration, and produced client-facing proposals and reports.

Calendar Management Travel Coordination Market Research Competitive Analysis Proposals Executive Reporting Newsletters CRM Administration HubSpot Zoho CRM Client Onboarding Trello Asana Monday.Com

Current

Digital Skills Trainer

Current

Youth Digital Empowerment Initiative (YDEI)

Jan 2022 - Present (4 years 6 months)

Facilitates monthly workshops on computer literacy, online freelancing, and digital job readiness for unemployed youth in Nairobi.

Computer Literacy Workshop Facilitation Youth Mentoring

Current

Career Mentor

Current

Kenyatta University Alumni Mentorship Programme

Jan 2021 - Present (5 years 6 months)

Mentors final-year Communication students on remote work opportunities, translation careers, freelancing platforms, and career development strategies.

Student Mentoring Translation Career Guidance Career Development

AI Data Annotation Specialist

DataAnnotation.tech / Remotasks Africa

Mar 2021 - Dec 2021 (9 months)

Labeled and quality-checked datasets for image recognition, NLP text classification, audio transcription, and code review tasks. Completed RLHF tasks and performed geospatial/satellite and medical DICOM image annotations under strict protocols.

Image Annotation Audio Transcription

Content Writer & Proofreader

Writopedia Africa

Jun 2020 - Feb 2021 (8 months)

Produced SEO-optimized blog posts, product descriptions, web copy, and social media content across e-commerce, finance, health, and technology. Researched and authored long-form white papers and business case studies, and edited/proofread content for grammar, tone, and brand alignment.

SEO Content Writing Web Copywriting Social Media Copywriting Editing Proofreading Case Studies Long Form Research Editorial Calendar Management Content Collaboration Technical Writing

Customer Service Representative

Turing Africa Technologies

Aug 2019 - May 2020 (9 months)

Handled customer inquiries via email, live chat, and phone for a SaaS platform and resolved technical support tickets by escalating issues to engineering and following SLA timelines. Moderated community forums/social groups and built a customer FAQ knowledge base that reduced ticket volume.

Customer Support Live Chat Support Email Support Phone Support SLA Management Community Moderation Social Media Moderation

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Master of Arts, Communication & Development Studies

2021 - 2023

Grade: Final GPA: 3.8 / 4.0 (Distinction)

Activities and societies: Awarded the University of Nairobi Graduate Scholarship (2021–2023); represented the Faculty of Arts at the 2022 East African Graduate Research Symposium (Kigali, Rwanda).

Master of Arts in Communication & Development Studies, graduating with Distinction (final GPA 3.8/4.0). Thesis focused on leveraging AI and digital platforms for inclusive communication in Sub-Saharan Africa.

Kenyatta University

Bachelor of Arts, Communication & Media Studies

2016 - 2020

Grade: Second Class Honours (Upper Division)

Activities and societies: Specialization included corporate communication, digital media, and public relations; involved with KU Press & Media Club and Student Entrepreneurship Society; received a Faculty of Humanities & Social Sciences Dean's Commendation (2019).

Bachelor of Arts in Communication & Media Studies, graduating with Second Class Honours (Upper Division). Final-year research examined the impact of social media on brand communication in Kenya.

Moi High School Kabarak

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2012 - 2015

Grade: Overall grade: B+ (Plain)

Activities and societies: Served as Deputy Head of the Debate and Oratory Club (2014–2015); completed the Kenya Red Cross Youth in Society certificate programme; received the Best Communicator Award at the 2015 Inter-Schools Debate Championships.

Completed the Kenya Certificate of Secondary Education (KCSE) with strong passes in English, Kiswahili, French, Business Studies, and Computer Studies.