Celine Awino

Evaluated LLM outputs for factual accuracy, reasoning quality, and instruction adherence; labeled and categorized text, image, video, and audio datasets; transcribed and translated content across English, Kiswahili, and French.

Delivered one-on-one English lessons via Zoom and Google Meet to predominantly American learners, providing real-time assessment and reasoning-based feedback.

Provided customer support via phone, email, and virtual channels; reviewed and validated research data; transcribed meeting recordings and translated documents between English and French.

Supported customers via email and virtual communication while managing calendars, documentation, and administrative requests; assisted with CRM updates and workflow coordination.

Supervised a team of enumerators, ensuring consistent output quality; supported quality assurance through data validation and verification; translated research questionnaires and transcribed interviews.

Cleaned, organized, and validated statistical datasets, improving data readiness and accuracy through detailed review.

Served as first point of contact for clients, resolving inquiries and escalating complex issues; prepared, reviewed, and translated legal and administrative documents while maintaining confidential records.

Grade: Second Class Honors (Upper Division)

Bachelor of Science in Biostatistics with Second Class Honors (Upper Division).