Open to opportunities

George Mwangi

@georgemwangi

Message

Virtual Assistant at FreelanceKE Solutions coordinating remote teams and keeping client project milestones on time.

Kenya

Message

What I'm looking for

I'm looking to contribute to forward-thinking organisations that value precision, creativity, and efficiency, serving diverse clients across languages, industries, and time zones.

At FreelanceKE Solutions, I coordinate remote project teams and manage calendars, correspondence, and travel for international clients. I also research markets, prepare reports, and administer client CRM records.

At TransGlobe Language Solutions, I translate and localize content between English, French, and Spanish, including software interfaces and legal materials. I’ve also annotated AI training data, written and proofread content, and supported customers for a SaaS platform.

Experience

Work history, roles, and key accomplishments

Current

Multilingual Translator & Localization Specialist

Current

TransGlobe Language Solutions

Apr 2022 - Present (4 years 6 months)

Translate documents, websites, marketing materials, and legal contracts between English, French, and Spanish. Perform localization of software UI strings and e-learning modules, delivering 200+ projects with 0% revision rejection.

Translation Localization Proofreading Quality Assurance Language Tutoring English French Spanish

Current

Senior Virtual Assistant & Project Coordinator

Current

FreelanceKE Solutions

Jan 2022 - Present (4 years 9 months)

Manage calendar scheduling, email correspondence, and travel coordination for international clients. Coordinate cross-functional remote project teams using Trello, Asana, and Monday.com, achieving 98% client satisfaction.

Calendar Management Email Management Travel Coordination Trello Asana Monday.Com Market Research Competitive Analysis Proposal Writing Proofreading HubSpot Zoho CRM Client Onboarding Training

AI Data Annotation & Labelling Specialist

DataAnnotation.tech / Remotasks Africa

Mar 2021 - Dec 2021 (9 months)

Labelled and annotated complex datasets for image recognition, NLP text classification, audio transcription, and code review. Executed RLHF tasks for LLM training and processed geospatial imagery, maintaining accuracy above 97%.

Data Annotation Image Recognition NLP Audio Transcription Code Review RLHF LLM Training Geospatial Data Bounding Boxes Polygons And Segmentation Masks Computer Vision Medical Image Annotation Quality Assurance

Content Writer & Proofreader

Writopedia Africa

Jun 2020 - Feb 2021 (8 months)

Produced SEO-optimized blog posts, product descriptions, web copy, and social media content for e-commerce, finance, and tech clients. Authored long-form white papers and case studies, managing up to 25 deliverables per month.

seo writing Copywriting Editing Proofreading Whitepapers Case Studies Editorial Calendar Content Management

Customer Service Representative & Community Moderator

Turing Africa Tech

Aug 2019 - May 2020 (9 months)

Handled inbound/outbound support inquiries via email, chat, and phone for a SaaS platform. Created a customer support FAQ knowledge base, reducing monthly ticket volume by 22% within 90 days.

Customer Support Email Support Live Chat Phone Support FAQ Creation Knowledge Base Management Ticket Management

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Master of Arts, Communication & Development Studies

2021 - 2023

Grade: Distinction (GPA 3.8/4.0)

Activities and societies: Represented the Faculty of Arts at the 2022 East African Graduate Research Symposium in Kigali, Rwanda; awarded the University of Nairobi Graduate Scholarship for Academic Excellence (2021–2023).

Master of Arts in Communication & Development Studies, graduated with Distinction (GPA 3.8/4.0). Thesis on leveraging AI and digital platforms for inclusive communication in Sub-Saharan Africa.

Kenyatta University

Bachelor of Arts, Communication & Media Studies

2016 - 2020

Grade: Second Class Honours (Upper Division)

Activities and societies: Active member of the KU Press & Media Club and Student Entrepreneurship Society; recipient of the Faculty of Humanities & Social Sciences Dean's Commendation (2019).

Bachelor of Arts in Communication & Media Studies, graduated with Second Class Honours (Upper Division), specialising in Corporate Communication & PR. Research project on the impact of social media on brand communication in Kenya.

Moi High School Kabarak

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2012 - 2015

Grade: B+ (Plain)

Activities and societies: Served as Deputy Head of the Debate and Oratory Club; recipient of the Best Communicator Award (2015).

Kenya Certificate of Secondary Education (KCSE) with an overall grade of B+ (Plain), with strong passes in English, Kiswahili, French, Business Studies, and Computer Studies.