Open to opportunities

Glory Okekwuo

@gloryokekwuo

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Trained in proofreading, copyediting & customer service; detail-oriented and committed to high-quality work.

Nigeria

Message

What I'm looking for

I seek a customer-focused role where I can apply my communication and problem-solving skills, contribute to team performance, and grow into supervisory responsibilities.

I am passionate about accuracy and clear communication. With training in proofreading, copyediting, and customer service, I enjoy supporting teams and delivering top-quality results. I am motivated, reliable, and eager to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Euphoria’s Kitchen

Jan 2024 - Present (1 year 11 months)

Provide professional support to customers, handling inquiries and complaints calmly to ensure positive experiences and smooth daily operations.

Customer Service Communication Team Collaboration CRM Microsoft Office Problem Solving

Customer Service Representative

Cry8

Jan 2024 - Jan 2025 (1 year)

Assisted customers with inquiries and problem resolution, maintained accurate records of interactions, and upheld high service standards.

Customer Service Communication CRM Microsoft Office Attention To Detail

Site Supervisor

Tonese Mega Services

Jan 2022 - Jan 2024 (2 years)

Supervised daily site activities, coordinated staff and management to ensure timely task completion, and maintained high team performance and service standards.

Team Supervision Operations Coordination Performance Management Communication Scheduling Problem Solving Microsoft Office

Customer Service Representative

Hunt Couture

Jan 2013 - Jan 2014 (1 year)

Delivered client service in a fast-paced retail environment, supported the team with customer requests and complaints, and contributed to customer satisfaction.