Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@glorymuthinja
Customer service professional specializing in remote chat support and e-moderation.
I am a customer service professional with over three years' experience handling inquiries via phone, email, and live chat, consistently achieving a 4.7/5 average satisfaction rating over 12 months. I bring strong communication, multitasking, and CRM proficiency—especially with Salesforce—and a proven record of resolving customer concerns efficiently while maintaining accurate records.
I have held roles in sales support, customer care, reception, and sales assistance across hospitality and media organizations, and I hold a BSc in Hospitality & Tourism Management. I am seeking a remote e-moderator or customer support role where I can apply my problem-solving, organizational skills, and interest in new technologies to improve customer experience and team outcomes.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Star Times Media
Aug 2012 - Oct 2015 (3 years 2 months)
Handled customer inquiries via phone, email, and live chat, providing product and pricing information and collaborating with internal teams to resolve issues promptly, maintaining high customer satisfaction.
Safari Park Hotel & Casino
Apr 2009 - Jun 2012 (3 years 2 months)
Provided front-desk service and assisted guests with bookings and accommodations, answered inquiries about services and promotions, and maintained organized records of interactions and transactions.
Degrees, certifications, and relevant coursework
Bachelor of Science, Hospitality & Tourism Management
Completed a Bachelor of Science in Hospitality & Tourism Management, graduating in 2008 with focus on hospitality operations and tourism services.
Software and tools used professionally
You can contact Glory and 90k+ other talented remote workers on Himalayas.
Message GloryWendy Rockwell
Receptionist & Administration Assistant, North Coast Medical Training College
Agatta Gichuki
Transcription Specialist, Intron
beryl akoth
Customer Service Agent, Airtel Kenya
JULIET JERUTO
Restaurant Supervisor, Java House Africa
Gloria Muthoni
Customer Service Representative, ISI
JACKLINE MAINA
Chat Moderator, Cloud Workers
Baroness Handas
Receptionist and Social Media Manager, Stanleys Real Estate
Ian Mwiti
Customer Service Representative, Contact Center International
Caroline Mwangi
Customer Support Representative, Frontline Kenya
Cindy Atieno
Administrative Assistant, County Government of Kisumu