Open to opportunities

gloriah eshiwani

@gloriaheshiwani

Message

Dynamic professional with a decade of experience in training, leadership, and client relationship.

Kenya

Message

What I'm looking for

Seeking a challenging role that leverages my expertise in training, leadership, and client relationship management to drive business growth and excellence.

As a seasoned professional with over a decade of experience in training, leadership, Personal assistant and client relationship management, I have developed a unique ability to drive employee engagement, boost performance, and exceed client expectations. With a strong analytical mindset and exceptional communication skills, I have consistently achieved high levels of satisfaction and exceeded targets.

Throughout my career, I have demonstrated a commitment to continuous learning and professional development, staying up-to-date with the latest trends and best practices in human resources, business management, and leadership development. My expertise in fostering collaborative environments, optimizing processes, and delivering exceptional results has earned me a reputation as a dynamic and results-driven professional.

With a strong educational background in human resource management and business management, I possess a unique blend of theoretical knowledge and practical experience. My proficiency in a range of tools, including Microsoft Office, Google Analytics, and QuickBooks, enables me to streamline operations, enhance efficiency, and drive business growth.

Experience

Work history, roles, and key accomplishments

Personal Virtual Assistant

Sinem Avci

Jan 2020 - May 2023 (3 years 4 months)

Maintained a filing system, responded to email inquiries, and assisted in completing tasks, contributing to meeting project deadlines while maintaining confidentiality.

Filing Email Management Task Management Microsoft Office Confidentiality

Head Cashier

African Rafiki Ltd (680 Hotel)

Meticulously managed cash inflows and outflows, facilitated credit transactions and currency exchange, streamlined financial procedures, addressed customer inquiries, led and mentored a team, and achieved high customer satisfaction.

Interpersonal Skills Communication Skills Payroll Administration Benefits Administration Organizational Skills Leadership Employee Relations Customer Service

Online Tutor

Self-Employed

Developed and implemented comprehensive lesson plans, conducted student assessments, prepared engaging presentations, taught essay writing and research strategies, fostered a motivating learning environment, and hired qualified tutors.

Lesson planning Assessments PowerPoint Writing Research Critical Thinking Communication Skills

Polling & Counting Clerk

Electoral Commission of Kenya

Efficiently managed polling and counting processes, collaborated with team members to handle high voter turnout, verified voter eligibility, and ensured compliance with electoral regulations.

Count Teamwork

Administrator

Raysat Solution E.A Ltd

Modernized information management, optimized the company's website, elevated the online profile, and contributed to increased interest from potential clients and partners.

Website Optimization Customer Engagement Communication Skills

Personal Virtual Assistant

Jinan Kaifiya

Jul 2020 - May 2023 (2 years 10 months)

Conducted online research, prepared detailed reports, and maintained spreadsheets for tracking expenses and budgets, resulting in increased efficiency and cost savings.

Research Reporting Microsoft Excel Budgeting Financial Analysis