I've supported customers at Digital Flex Installment Chinese Company by resolving account and payment issues, guiding clients through onboarding and repayment, and escalating complex cases when needed.
At Rwanda Broadcasting Agency, I researched, produced, and reported original news stories for broadcast platforms. I conducted interviews and fieldwork to deliver accurate, timely daily coverage.
My experience also includes insurance sales at SONARWA Insurance Company, community support at the Sector of Kagarama, and youth outreach volunteering. I communicate in Kinyarwanda, English, and French and bring skills in client relations, content creation, news reporting, and problem solving.
