Gladys Wanjiru

I am a dedicated and organized professional with over seven years of experience in administration, customer service, and operations management. My expertise includes handling correspondence, managing records, planning schedules, and ensuring smooth office operations. I am proficient in Microsoft Office and excel at multitasking, problem-solving, and supporting teams effectively.

In my role as Customer Service and Administrative Manager at Grill N Chill Restaurant, I managed administrative tasks, coordinated schedules, and oversaw supplier management. I also organized promotional events and tracked customer feedback for process improvement. Previously, as an Administrator at Event Hub Ltd, I planned and coordinated corporate events, managed logistics, and assisted in creating reports and presentations for management.

My experience also includes roles as a Customer Care Representative at Anga IMAX and an In-Store Sales Attendant at Inzu Furnishings, where I provided front-line customer support, maintained inventory, and engaged customers through social media to increase sales and brand visibility.