josphine muchiri

I am a customer-focused and detail-oriented professional with over 4 years of experience in front office operations, customer service, and administrative support. My journey has equipped me with the skills to manage client interactions effectively, coordinate office activities, and create a welcoming environment for all visitors. I pride myself on my ability to multitask and prioritize in fast-paced settings, ensuring that every client feels valued and attended to.

In my most recent role as a Customer Service Representative at Eezy Track Ltd, I served as the first point of contact for clients, managing calls, emails, and walk-ins with professionalism. I also scheduled appointments and coordinated meeting logistics, which honed my organizational skills. My previous experiences at Digital Store Ltd and Marvel Africa Technologies further solidified my expertise in customer relations and office administration, allowing me to develop strong interpersonal skills and a keen eye for detail.