Givelyne Chery

With over 8 years of experience as a customer service representative, I have honed my skills in enhancing customer satisfaction and loyalty through effective communication and problem-solving. My journey has allowed me to work in various roles, including as a Healthcare Communication Agent, where I guided members in Medicare plan selection, ensuring they understood their healthcare benefits. I take pride in my ability to resolve customer complaints and foster positive relationships, which has been instrumental in my career.

Throughout my career, I have demonstrated proficiency in training and team collaboration, contributing to improved service speed and efficiency. My experience as a cashier at Taco Bell and Personal Choice Dry Cleaners has equipped me with the skills to handle cash transactions accurately while maintaining a clean and organized workspace. I believe that a well-trained team is essential for delivering exceptional support, and I have actively participated in training new employees to create a more skilled and cohesive team.

My educational background includes a diploma in Medical Billing and Coding and a recently completed Home Health Aide program. I am committed to continuous learning and professional development, which I believe is vital in the ever-evolving customer service landscape. I am excited to bring my expertise and dedication to a new role where I can continue to make a positive impact.