Giuseppe Cannito
@giuseppecannito
Experienced operations manager and product designer passionate about team growth.
What I'm looking for
As an experienced operations manager and product designer, I have a proven track record of enhancing team performance and streamlining operations to meet key business objectives. My journey has been marked by a commitment to mentoring and supporting teams, particularly in dynamic environments where innovation is crucial. At Cookpad, I led strategic initiatives to grow our presence in Italy, collaborating with cross-functional teams to design products that align with user needs and business goals.
My experience extends to managing global projects at Deliveroo, where I focused on rider onboarding and compliance, utilizing data analytics to drive process improvements. I have also played a pivotal role in launching Amazon Fresh's first store outside the USA, ensuring operational excellence and high standards of safety. My background in hospitality further complements my skill set, as I have consistently delivered exceptional guest service while training and mentoring staff to enhance service quality.
Experience
Work history, roles, and key accomplishments
Country Lead for Italy
Cookpad - Moment
Apr 2024 - Present (1 year 1 month)
Led strategic initiatives to drive growth in Italy, mentoring coaches and collaborating with teams to design products that meet user needs. Implemented training programs to enhance coaching delivery and conducted market analysis to identify growth opportunities.
Lead Operations Associate
Amazon (Amazon Fresh)
Dec 2020 - Apr 2024 (3 years 4 months)
Coordinated the launch of the first Amazon Fresh store outside the USA, managing daily operations and ensuring safety and quality standards. Developed training materials and played a key role in operational improvements.
Global Rider Compliance Team Leader
Deliveroo
Apr 2022 - Apr 2024 (2 years)
Led global projects on rider onboarding and compliance, enhancing process efficiency through collaboration with operations teams. Utilized data analytics to improve rider application processes and managed complex compliance initiatives.
Guest Service Manager
Hospitality Experience
Dec 2014 - Nov 2019 (4 years 11 months)
Managed guest services, ensuring high satisfaction through effective complaint resolution and team coordination. Trained junior staff and supervised front desk operations to maintain service quality.
Education
Degrees, certifications, and relevant coursework
Sapienza University of Rome
Bachelor’s Degree
Availability
Location
Authorized to work in
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