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Salim bhasha Shaik

@salimbhashashaik

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Results-driven leader with 7+ years in retail operations.

United Kingdom

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What I'm looking for

I am looking for a senior-level role where I can drive performance, develop teams, and contribute to operational excellence.

I am a results-driven and adaptable leader with over 7 years of experience in retail operations, team management, and service delivery, particularly at Amazon UK. My professional journey has been marked by a proven track record of improving productivity, training high-performing teams, and optimizing processes in fast-paced, high-pressure environments.

Throughout my career, I have demonstrated leadership in launching new fulfillment centers, enhancing quality metrics, and supporting critical operational roles. My recent role as Operation Lead involved supporting the launch of a Robotics Fulfilment Center, where I successfully increased unit per hour metrics significantly through targeted coaching and process improvements. I am now seeking a senior-level opportunity at Amazon to drive performance, develop teams, and deliver operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Outbound Problem Solver & Peer Trainer

Current

Amazon UK Services Ltd.

Sep 2023 - Present (1 year 11 months)

Trained in dual roles: Process Guide (PG) and Problem Solver (PS) at NCL2 site. Conducted training sessions during the LEEDS FC launch; trained 4 PS and 2 PGs, increasing team capability. Supported daily issue resolution in Outbound to reduce missed customer shipments.

Process Guides Problem Solving Training Mentorship Customer Shipments

Operation Lead

Amazon UK Services Ltd.

Sep 2024 - Nov 2024 (2 months)

Supported the launch of LBA5 Robotics Fulfilment Center as part of the Core Away Team (CAT). Led Pack/AFE processes, coached 48 associates, and managed productivity and safety metrics. Increased unit per hour (UPH) from 120 to 170 within 3 weeks through targeted coaching.

Pack AFE Processes Productivity Coaching Auditing Onboarding

Store Manager

Starbucks

Jan 2015 - Dec 2021 (6 years 11 months)

Led daily retail operations, managing up to 15 team members in high-volume locations. Achieved top performance in customer satisfaction and sales KPIs. Trained and onboarded new baristas; developed shift leads and future supervisors.

Retail Operations Team Management Customer Satisfaction Sales KPIs Training Onboarding Stock Control Operational Excellence Leadership

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University

Bachelor of Technology, Computer Science Engineering

2008 - 2011

Gained a strong foundation in computer science principles, software development, and systems engineering. Coursework included data structures, algorithms, databases, and programming languages, which provided the technical base to support a career in operations, analysis, and process improvement.