Giuseppe Autentico

Managed GHL implementation and improvements for Revenue Doctor and Titan Roofing of Texas, including Voice AI and Conversation AI for lead qualification and appointment support. Built automations for missed calls, after-hours, no-shows, and follow-ups, and configured email deliverability and A2P opt-in materials.

Managed GHL funnel and automation delivery for multiple clients, from lead-magnet setup through campaign testing. Created PDF-delivery emails, nurture sequences, video campaigns, and A/B tests, and tracked campaign performance.

Designed and built the company's GoHighLevel system, structuring CRM and automation processes for customer communication and follow-up. Segmented audiences and coordinated SMS, email, and social media campaigns, monitoring delivery and engagement.

Served as Subject Matter Expert and primary GHL support resource, troubleshooting account issues and guiding clients and team members. Configured CRM contacts, pipelines, calendars, funnels, and websites, and built segmented email/SMS campaigns.

Served as Point of Contact and Subject Matter Expert, supporting customer inquiries and escalated concerns. Led team meetings, coached colleagues, and built automated email workflows and behavior-based responses.

Pursued a BS in Mechanical Technology with a major in Electrical Technology, completing studies in February 2022.

Completed the Advanced Google Analytics training course.

Completed the Google Analytics for Beginners and Advanced Google Analytics training courses.

Earned the Social Media Certified credential.

Earned the Digital Advertising Certified credential.

Completed training in Data Analysis.

Completed training in Leadership Skills.

Completed GoHighLevel Level 3 coursework, with certificate pending.