I’m looking to build scalable GoHighLevel, Zapier, API, and webhook automation that connects funnels, CRM pipelines, and messaging so agencies can reduce manual work and deliver smooth onboarding, lead nurturing, and customer communication.
Open to opportunities
Jenny Sumulong
@jennysumulong
I build scalable GoHighLevel CRM and marketing automation workflows for agencies.
PhilippinesWhat I'm looking for
I’m a GoHighLevel system automation specialist who builds scalable marketing and operational workflows using GoHighLevel, APIs, webhooks, and Zapier integrations. I focus on designing automated lead generation funnels, CRM pipelines, and client onboarding systems that streamline operations and reduce manual workload.
In my current GoForwardAI role, I build automated lead capture, pipeline management, and follow-up systems in GoHighLevel using Zapier and webhook triggers. I also implement course and community platform setups, create funnel and landing page systems integrated with email, SMS, and CRM automations, and develop onboarding sequences and client communication workflows to improve lead nurturing and administrative efficiency.
Experience
Work history, roles, and key accomplishments
Current
GoHighLevel System Automation Specialist
GoForwardAI
Mar 2025 - Present (1 year 2 months)
Built scalable GoHighLevel marketing and CRM automation systems, including pipelines, workflows, and lead routing. Implemented Zapier and webhook/API integrations for real-time lead capture, client onboarding, and automated communications.
CL
Customer Service Advocate
ClearSource
Nov 2021 - Dec 2024 (3 years 1 month)
Delivered customer service and technical support for U.S.-based clients while meeting QA, AHT, and CSAT performance targets. Collaborated with teams to improve process efficiency and customer satisfaction.
FC
Social Media Manager
Freelance Clients
May 2022 - Nov 2024 (2 years 6 months)
Managed social media content calendars, branding, and engagement for service-based entrepreneurs. Created marketing visuals in Canva and improved visibility through consistent posting and analytics tracking.
CC
Customer Service Representative
Concentrix Limited Company
Aug 2018 - Oct 2021 (3 years 2 months)
Assisted customers with billing, troubleshooting, activations, and sales-related inquiries for phones and insurance. De-escalated upset customers and provided resolutions while consistently meeting sales and performance scorecards.
Education
Degrees, certifications, and relevant coursework
PP
Pamantasan ng Lungsod ng Pasig
Bachelor of Business Administration, Marketing Management
Bachelor’s degree in Business Administration with a major in Marketing Management from Pamantasan ng Lungsod ng Pasig, graduating in 2017.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Website
goforwardai.comPortfolio
goforwardai.comSalary expectations
70k-100k USD
Social media
Job categories
GoHighLevel SpecialistMarketing Automation SpecialistSales Automation SpecialistSales FunnelsZapier ExpertChatbot DeveloperGoHighLevel Integration DeveloperGo High Level Integration SpecialistSenior Automation SpecialistGoHighLevelGo High Level Implementation ExpertAutomation SpecialistGHL Automation Specialist
Skills
De escalationGoHighLevelZapierAPI IntegrationWebhooksSysteme.IoCRMAI IntegrationMarketing AutomationSales FunnelsSalesforceEmail MarketingSocial Media ManagementCanvaClient CommunicationClient OnboardingMembership & Course InfrastructureCustomer ServiceTechnical SupportProblem SolvingClient RetentionSalesEnhanceGmail
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