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giulia fabiani

@giuliafabiani

Customer support professional at Preply, managing international student relationships and resolving questions across remote lessons.

Italy

Message

At Preply, I manage relationships with international students, understand their needs, and provide personalized support. I coordinate schedules and lessons, answer questions, and resolve issues related to learning activities.

As a Cabin Crew Member at Ryanair, I assisted passengers in a fast-paced, multicultural environment and communicated safety procedures clearly. I also supported marine research at Acquasearch through data collection and the organization of scientific information.

Experience

Work history, roles, and key accomplishments

Current

Italian Language Tutor

Current

Preply

Jan 2026 - Present (10 months)

Manage relationships with international students, providing personalized support and handling scheduling and communication. Adapt communication style to different cultural backgrounds and individual requirements.

Customer Relationship Management Scheduling Communication Skills Cross Cultural Communication Remote Work

Hair Model

Be Nice

Jan 2023 - Jan 2026 (3 years)

Collaborated with professional hairstylists during hair modelling sessions and promotional activities. Participated in hair styling demonstrations and creative projects.

Collaboration Adaptability Professionalism

Cabin Crew Member

Ryanair

May 2019 - Mar 2020 (10 months)

Provided customer service and assistance to passengers in a fast-paced, multicultural environment. Responded to passenger requests and handled unexpected situations calmly and professionally.

Customer Service Communication Skills Problem Solving Teamwork Safety Procedures