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Open to opportunities

Girisha Bisht

@girishabisht

Skilled customer service professional dedicated to enhancing client experiences.

India

What I'm looking for

I am looking for a role that allows me to enhance customer experiences and contribute to brand success in a collaborative environment.

I am a skilled customer service professional with over a year of successful client services, management, and leadership experience. My dedication to bettering the customer experience is evident through my reliable product education, timely assistance, and respectful conflict management. I thrive on building long-lasting relationships and fostering product loyalty, which I believe is crucial for organizational success.

Throughout my career, I have collaborated with colleagues to identify areas for improvement and develop strategies that enhance customer service. I have presented quarterly reports to executive management, detailing team performance and budgetary concerns, which has helped in implementing new policies for better service delivery. My enthusiasm for working with people drives me to create memorable customer experiences that contribute to a positive brand reputation.

Experience

Work history, roles, and key accomplishments

AD

Customer Service Professional

AIESEC in Dehradun

Jan 2022 - Jan 2023 (1 year)

Skilled customer service professional with over a year of experience in client services and management. Focused on enhancing customer experience through effective communication, conflict resolution, and collaboration with colleagues to improve service delivery.

CD

Intern in Clinical Psychology

Cognizavest Delhi

Jan 2022 - Jan 2023 (1 year)

Internship focused on clinical psychology, enhancing research skills and statistical analysis capabilities. Engaged in various research projects and contributed to publications in academic journals.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Master's in Clinical Psychology, Clinical Psychology

2021 - 2023

Pursuing a Master's in Clinical Psychology, focusing on understanding human behavior and mental processes to improve client outcomes.

Graphic Era Deemed to be University logoGU

Graphic Era Deemed to be University

Bachelor of Arts (Hons.), Psychology

2018 - 2021

Completed a Bachelor of Arts (Hons.) in Psychology, gaining foundational knowledge in psychological theories and practices.

Tech stack

Software and tools used professionally

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Girisha Bisht - Customer Service Professional - AIESEC in Dehradun | Himalayas