Open to opportunities

Gina Cano

@ginacano

Message

I support HR operations and bilingual customers through accurate written communication and coordinated workflows.

United States

Message

What I'm looking for

I'm looking for a remote support, customer operations, administrative support, or HR role where I can use bilingual written communication, documentation, problem resolution, and workflow coordination.

At 1800 No Fault / Monumental Solutions of America, I handle confidential employee and manager inquiries, onboarding, employment changes, leave documentation, payroll/PTO questions, and offboarding through clear written communication and accurate records.

Previously, I built an 18+ year career at Grupo Exito / Almacenes Exito S.A., progressing through customer service, Human Resources, brand representation, and national operations. I supported customer service, payment stations, cash operations, receiving, warehousing, replenishment, HR, and service recovery across diverse teams.

Experience

Work history, roles, and key accomplishments

Current

HR Generalist

Current

1800 No Fault / Monumental Solutions of America

Aug 2022 - Present (4 years)

Respond to employee and manager questions through professional written communications and coordinate follow-up across HR processes. Prepare emails, notices, forms, reports and documentation with strong attention to detail, confidentiality and tone.

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