Luz Mota
@luzmota
HR professional with 14+ years of experience in customer service and administration.
United StatesWhat I'm looking for
As a seasoned HR professional with over 14 years of experience, I have developed a strong background in customer service and administration. Throughout my career, I have honed my skills in leading hiring teams, auditing employee files, and assisting with special projects. My expertise in payroll, credentialing, and training co-workers has allowed me to excel in fast-paced environments.
In addition to my HR experience, I have a strong foundation in customer service, having worked in various roles that require resolving employee grievances, collaborating with nationwide branches, and redirecting inquiries. My proficiency in Microsoft Office, Google Suite, and Quickbooks has enabled me to efficiently manage administrative tasks.
I am a fluent bilingual in Spanish and English, with a strong work ethic and a passion for delivering exceptional customer service. With my typing speed of 75+ WPM, I am well-equipped to handle data entry and clerical duties with ease.
Experience
Work history, roles, and key accomplishments
HR Coordinator – Hiring
Emerald Health Services
Apr 2020 - Present (5 years 3 months)
Lead Educational Services hiring team in guiding candidates through onboarding process, audit employee files, assist with special projects, payroll, and credentialing of existing employees, train co-workers in computer software usage, updated policies, and processes.
HR Coordinator – Hiring+Payroll
Maxim Healthcare Services
Apr 2015 - Apr 2020 (5 years)
Lead Educational Services hiring team in guiding candidates through onboarding process, audit employee files, assist with special projects, payroll, and credentialing of existing employees, train co-workers in computer software usage, updated policies, and processes.
Receptionist/Cashier
Linden Optometry, A P.C.
May 2011 - Apr 2015 (3 years 11 months)
Coordinated financial billing, provided administrative support, answered phones, filed paperwork, and performed data entry.
Front Desk/Customer Service Professional
EZ Lube
Jan 2008 - Apr 2012 (4 years 3 months)
Greeted customers, worked alongside automotive mechanics, coordinated appointments, and responded to customer inquiries.
Insurance Agent
Golden Insurance
May 2006 - Jun 2008 (2 years 1 month)
Upsold insurance packages, multitasked while managing heavy phone line system.
Education
Degrees, certifications, and relevant coursework
Luz hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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