Gideon Effiong
@gideoneffiong
Remote virtual assistant specializing in customer support, admin operations, and digital coordination.
What I'm looking for
I am a reliable, detail-oriented virtual assistant with proven experience supporting remote teams and clients. I manage inboxes, calendars, CRM tools, and administrative workflows to keep operations running smoothly.
My background includes customer support roles where I handled inquiries via chat and email, logged tickets, and resolved issues professionally to maintain high satisfaction. I also supported digital marketing campaigns by managing content schedules and assisting with reporting and analytics.
I excel at task organization, time management, and remote collaboration, consistently meeting deadlines while maintaining accurate records and clear client communication. I bring practical knowledge from roles at Fansly Group, HappyFans, and Midgaint Ventures.
I hold a B.Sc. in Computer Science and certifications in virtual assistance, customer service, computer applications, and cybersecurity, and I’m committed to continuous learning and reliable remote delivery.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Fansly Group
Jun 2024 - Jun 2025 (1 year)
Managed inboxes, schedules, and administrative tasks for remote operations, ensuring timely task completion and accurate record-keeping. Supported client communication and coordinated daily workflows to maintain service quality.
Customer Service Representative
HappyFans
Feb 2023 - Mar 2024 (1 year 1 month)
Handled customer inquiries via chat and email, resolved issues efficiently, and maintained high customer satisfaction through professional communication. Logged and tracked tickets using CRM systems to ensure follow-up and resolution.
Senior Digital Marketing Specialist
Midgaint Ventures
Jan 2019 - Dec 2022 (3 years 11 months)
Supported digital campaigns and coordinated online marketing activities, managed content schedules, and assisted with reporting and analytics to improve campaign performance.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Computer Science
2020 -
Pursuing a Bachelor of Science in Computer Science with coursework and projects focused on core computing concepts and practical applications.
Ubamus School of Technology
Diploma in Computer Application, Computer Application
2013 - 2014
Completed a Diploma in Computer Application covering fundamental computer skills and application software.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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