favour ugochukwu
@favourugochukwu1
Customer-focused virtual assistant skilled in email/chat support and efficient problem resolution.
NigeriaWhat I'm looking for
I am a motivated customer support virtual assistant with strong communication and problem-solving skills, experienced in email, chat, and CRM-based support.
I have practical training in organizing customer information using spreadsheets, crafting professional customer responses, and creating sample social media content.
I bring a customer-first mindset, attention to detail, and the ability to work reliably in fast-paced remote environments while learning new systems quickly.
I am committed to contributing to team success, maintaining positive customer experiences, and adapting to varied remote schedules.
Experience
Work history, roles, and key accomplishments
Customer Support Virtual Assistant
Self Employed
Provided remote customer support via email and chat, resolving inquiries efficiently and maintaining positive customer experiences while organizing customer data and creating social media content.
Education
Degrees, certifications, and relevant coursework
Express Tech Academy
Certificate, Virtual Assistant
Completed a Virtual Assistant training program covering remote support tools, social media content creation, and customer communication practices.
Coursera
Certificate, Customer Support
Completed coursework in Customer Support focused on email and chat support, inquiry resolution, and organizing customer information.
Lagos State Polytechnic (LASPOTECH)
Ordinary National Diploma (OND), Mass Communication
Completed an Ordinary National Diploma (OND) in Mass Communication with practical training in customer-facing communication and media skills.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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