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bunmi otitolaiye

@bunmiotitolaiye

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Virtual Assistant focused on organized support, customer communication, and efficient workflows.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can manage calendars, emails, customer inquiries, and social media support—using productivity tools to keep workflows efficient, accurate, and customer-focused.

I’m a detail-oriented and highly organised Virtual Assistant with experience in administrative support, customer communication, social media management, and workflow organisation. I manage emails, calendars, appointment scheduling, document organization, and task coordination so clients can move faster with fewer interruptions.

From remote freelance support to customer-facing sales work, I’ve built a strong track record of handling inquiries professionally, improving efficiency with productivity tools, and keeping digital records accurate. I’ve also supported social media engagement and customer follow-up, and as a Sales Manager I’ve promoted sales, coached promoters, and resolved customer issues to protect relationships.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Freelance

Jan 2025 - Jan 2026 (1 year)

Managed client emails, calendars, and appointment scheduling while responding to customer inquiries and providing remote administrative support. Organized documents, spreadsheets, and digital records to streamline workflow efficiency.

Administrative Support Calendar Management Customer Support Data Entry Internet Research Document Management Communication

Social Media Assistant

Freelance

Jul 2024 - Dec 2024 (5 months)

Managed social media pages across Instagram, Facebook, TikTok, and X by responding to comments and customer messages professionally. Assisted with content scheduling, engagement tracking, and branding-focused customer communication.

Social Media Management Customer Communications Branding Community Management Communication Skills Time Management