At Warehouse Receipt System Council (WRSC), I handled daily email enquiries from farmers, depositors, and financial institutions, and followed cases through to resolution.
I maintained licensing records in Excel and Google Sheets, compiled inspection and compliance reports, and organized files for audits and reporting.
At Kenya Institute of Professional Studies (KIPS), I taught food science and technology and supported students and parents with enquiries by phone, email, and in person. I also maintained training and student records using Word and Excel.

