bhoke joyceBJ
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bhoke joyce

@bhokejoyce

4+ years experienced Customer Support Specialist. CRMs: Salesforce (Service Cloud) and Zendesk.

Kenya
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What I'm looking for

I seek a role to utilize and expand my expertise in Customer Care while helping companies achieve their business objectives.

I am a dedicated customer care professional with a strong background in data entry and administrative support. With a Bachelor of Arts in English and Literature from Egerton University, I have honed my communication skills, enabling me to effectively engage with clients and stakeholders. My experience as a Supplier Support Associate at Assent Compliance has equipped me with the ability to handle inquiries, troubleshoot issues, and manage compliance data efficiently.

Throughout my career, I have demonstrated my commitment to personal and professional growth. My proficiency in various software tools, including Salesforce and Zendesk, allows me to streamline processes and enhance productivity. I am passionate about contributing to business growth while continuously developing my skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Egerton University logoEU

Egerton University

Bachelors of Education Arts (English and Literature)

2013 - 2017

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bhoke joyce - Supplier Support Associate - Assent Compliance | Himalayas