Nancy EbosoNE
Open to opportunities

Nancy Eboso

@nancyeboso

Highly skilled professional in food science and customer service.

Kenya

What I'm looking for

I am seeking a role that values customer service and quality assurance, offering opportunities for growth and development.

I am a dedicated professional with a Bachelor of Science in Food Science and Technology from the University of Nairobi. My career spans various roles, including Supplier Engagement Specialist at Assent, where I excelled in building strategic relationships and ensuring compliance with regulations. I have a proven track record of exceeding productivity targets and delivering exceptional results through effective communication and teamwork.

Throughout my career, I have developed expertise in food quality assurance, customer service, and compliance data management. My experience includes mentoring peers, conducting educational sessions, and leading projects that enhance team efficiency. I am passionate about customer feedback analysis and committed to continuous improvement in all aspects of my work.

Experience

Work history, roles, and key accomplishments

AS
Current

Supplier Engagement Specialist

Assent

May 2023 - Nov 2024 (1 year 6 months)

Built strategic relationships with high-priority suppliers, providing support through multichannel interactions. Delivered personalized walkthroughs of the Supplier Portal and educated suppliers on compliance regulations. Collaborated with sales to develop strategies for suppliers interested in Assent solutions.

AS

Supplier Associate

Assent

Oct 2021 - May 2023 (1 year 7 months)

Handled complex enterprise supplier programs and led high-priority accounts. Acted as a point of escalation for supplier inquiries and contributed to improving customer experience. Coordinated activities between Supplier Support and Program Success teams.

EL

Supplier Operations Coordinator

Eldotec Consultancy Ltd

Jun 2020 - Sep 2020 (3 months)

Monitored compliance processes using proprietary software and ensured adherence to corporate security policies and departmental standards.

KL

Quality Assurance

Kentaste Ltd

Jan 2019 - May 2019 (4 months)

Conducted quality and quantity assessments of final products, performed quality checks and analyses, and maintained records of product weights and composition.

KB

Contract Clerk

KCB Bank

Jan 2014 - Jan 2018 (4 years)

Managed customer inquiries, processed transactions, and exceeded monthly productivity targets. Elected as the Ethics Champion, enhancing professionalism and workplace ethics.

ME

Quality Assurance Field Assistant

Motivator Enterprises

Jan 2013 - Feb 2013 (1 month)

Conducted quality assessments at construction sites, company premises, and food industry facilities.

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Bachelor of Science, Food Science and Technology

2008 - 2012

Completed a Bachelor of Science in Food Science and Technology, gaining knowledge in food quality assurance, compliance regulations, and strategic relationship building.

LL

Loreto High School, Limuru

Kenya Certificate of Secondary Education, Secondary Education

2003 - 2006

Grade: A-

Activities and societies: School Head Girl, Sanitary Prefect, Environment Club Member

Achieved a KCSE grade of A- while participating in various extracurricular activities and leadership roles.

MS

Matunda Highway School

Kenya Certificate of Primary Education, Primary Education

Completed KCPE with a score of 419 out of 500 marks.

Tech stack

Software and tools used professionally

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Nancy Eboso - Supplier Engagement Specialist - Assent | Himalayas