Nancy Eboso
@nancyeboso
Highly skilled professional in food science and customer service.
What I'm looking for
I am a dedicated professional with a Bachelor of Science in Food Science and Technology from the University of Nairobi. My career spans various roles, including Supplier Engagement Specialist at Assent, where I excelled in building strategic relationships and ensuring compliance with regulations. I have a proven track record of exceeding productivity targets and delivering exceptional results through effective communication and teamwork.
Throughout my career, I have developed expertise in food quality assurance, customer service, and compliance data management. My experience includes mentoring peers, conducting educational sessions, and leading projects that enhance team efficiency. I am passionate about customer feedback analysis and committed to continuous improvement in all aspects of my work.
Experience
Work history, roles, and key accomplishments
Supplier Engagement Specialist
Assent
May 2023 - Nov 2024 (1 year 6 months)
Built strategic relationships with high-priority suppliers, providing support through multichannel interactions. Delivered personalized walkthroughs of the Supplier Portal and educated suppliers on compliance regulations. Collaborated with sales to develop strategies for suppliers interested in Assent solutions.
Supplier Associate
Assent
Oct 2021 - May 2023 (1 year 7 months)
Handled complex enterprise supplier programs and led high-priority accounts. Acted as a point of escalation for supplier inquiries and contributed to improving customer experience. Coordinated activities between Supplier Support and Program Success teams.
Supplier Advocate
Eldotec Consultancy Ltd
Sep 2020 - Oct 2021 (1 year 1 month)
Collected and validated compliance data from clients’ supply chains. Liaised with suppliers to address compliance-related requests and ensure accurate documentation. Performed data entry and quality assurance.
Supplier Operations Coordinator
Eldotec Consultancy Ltd
Jun 2020 - Sep 2020 (3 months)
Monitored compliance processes using proprietary software and ensured adherence to corporate security policies and departmental standards.
Quality Assurance
Kentaste Ltd
Jan 2019 - May 2019 (4 months)
Conducted quality and quantity assessments of final products, performed quality checks and analyses, and maintained records of product weights and composition.
Contract Clerk
KCB Bank
Jan 2014 - Jan 2018 (4 years)
Managed customer inquiries, processed transactions, and exceeded monthly productivity targets. Elected as the Ethics Champion, enhancing professionalism and workplace ethics.
Quality Assurance Field Assistant
Motivator Enterprises
Jan 2013 - Feb 2013 (1 month)
Conducted quality assessments at construction sites, company premises, and food industry facilities.
Quality Assurance Intern
Everest Enterprises
Jan 2011 - Feb 2011 (1 month)
Oversaw quality assurance for export products and monitored the production process.
Sales and Marketing Executive
Arba Publications
Jan 2010 - Feb 2010 (1 month)
Boosted sales by over 100% within a few months through effective marketing strategies.
High School Teacher
Shiandiche Secondary School
Jan 2009 - Jan 2010 (1 year)
Taught Swahili and CRE, mentored students, and provided counseling services.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Science, Food Science and Technology
2008 - 2012
Completed a Bachelor of Science in Food Science and Technology, gaining knowledge in food quality assurance, compliance regulations, and strategic relationship building.
Loreto High School, Limuru
Kenya Certificate of Secondary Education, Secondary Education
2003 - 2006
Grade: A-
Activities and societies: School Head Girl, Sanitary Prefect, Environment Club Member
Achieved a KCSE grade of A- while participating in various extracurricular activities and leadership roles.
Matunda Highway School
Kenya Certificate of Primary Education, Primary Education
Completed KCPE with a score of 419 out of 500 marks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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