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Kafuko George Hillary

@ghkafuko

Digital Platforms, Technology, & Transformation Leader | Driving Strategy & Scalable Solutions Across African Markets | ITIL® v4, CSPO®

Uganda

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What I'm looking for

I seek a senior Platform, IT, Product, or Project leadership role where I can collaborate, lead digital transformation, scale teams, and deliver customer-focused technology solutions with strong cross-functional collaboration.

I’m a digital platforms and technology leader with over ten years of experience working across Banking, Fintech, E-commerce, Femtech, and emerging-market products. I’ve spent my career helping organizations move from ideas and plans to platforms that are live, stable, and trusted by customers and regulators alike.

I’m most comfortable working where product, engineering, and delivery overlap, shaping platforms, coordinating vendors and teams, and ensuring that what gets built can scale, adapt, and survive scrutiny. Over the years, I’ve led multi-country initiatives, supported organizations through periods of rapid growth, and worked within environments where security, compliance, and uptime are non-negotiable.

I care about building things that last. That means making deliberate technical choices, designing for scale early, and leaving behind structures and systems that don’t depend on heroics to keep running. I value clarity, accountability, and thoughtful execution over hype. I work at the intersection of product, engineering, and execution, helping organizations move from ideas to platforms that scale and endure.

Experience

Work history, roles, and key accomplishments

Current

Product Platform Architect

Current

SwapCircle Uganda

Sep 2025 - Present (6 months)

Designed and architected a cloud-first, mobile-native marketplace with automated seller onboarding, mobile money payments, and embedded monetization for scale across East Africa.

Cloud Architecture Scalability API Design Product Strategy Microservices Mobile Payments

Current

Digital Platforms & e‑Banking Lead

Current

ABC Capital Bank

Oct 2024 - Present (1 year 5 months)

Led design and delivery of customer-facing digital banking platforms, delivered the bank's first mobile lending platform and a digitalized loan operations control system while ensuring regulatory and risk alignment.

Digital Banking APIs Cloud Architecture Vendor Management Regulatory Compliance Program Delivery

IT Consultant on Project

Keith Associates (U) Ltd

May 2024 - Oct 2024 (5 months)

Implemented Odoo to digitize operations by configuring Sales, Accounting, Inventory and Marketing modules, and trained staff to ensure smooth adoption and minimal operational disruption.

Odoo Business Process Mapping Training Change Management Inventory Management CRM

Technology & Digital Transformation Consultant

Keith Associates (U) Ltd

May 2024 - Oct 2024 (5 months)

Led implementation of Odoo ERP to digitize sales, accounting, inventory and marketing operations for an agrochemicals importer and enabled adoption through training and post-implementation support.

Odoo ERP Implementation Enablement Accounting Systems Inventory Management Change Management

Regional IT & Platforms Manager

Kasha Global, Inc.

Oct 2021 - Mar 2024 (2 years 5 months)

Owned regional technology platforms and operations across multiple African markets, supported Series-B fundraising (USD 21M), led GDPR/ISO-aligned security initiatives and optimized a $250K annual IT budget.

Platform Operations Security Compliance Budget Management Vendor Management Cloud Infrastructure

Head of IT - Platforms Uganda & Tanzania

JUMIA Group

Apr 2018 - Sep 2021 (3 years 5 months)

Progressed to Head of IT supporting multi-market e‑commerce platforms, expanded operations across five markets, improved SLA adherence by over 50% via automation and led disaster recovery and onboarding programs.

IT Operations SLA Management Automation Disaster Recovery Multi Market Deployments team development Incident Management

ICT Officer

Bidco Uganda

Sep 2017 - Mar 2018 (6 months)

Reduced issue resolution times by 50% and increased end-user satisfaction by implementing security awareness and breach response guidelines.

IT Support Information Security User Training IT Operations Policy Development Troubleshooting

Web Development Intern

Fronyn Technologies

May 2017 - Jul 2017 (2 months)

Contributed to a web-based travel booking project within a 5-person core team, delivering booking and accommodation features and applying Agile development practices.

Web Development Agile Team Collaboration Testing HTML CSS JavaScript

Computer Technician (Student)

Sai Krishna Computers

Aug 2016 - Jul 2017 (11 months)

Performed hardware and software support tasks, troubleshooting and repairing computers while studying, supporting daily operations at the Hyderabad shop.

Troubleshooting Customer Support Maintenance

Education

Degrees, certifications, and relevant coursework

Makerere University

Master of E-Governance Technology & Services, E-Governance Technology & Services

2025 -

Grade: 4.5

Activities and societies: N/a

Enrolled in a Master of E-Governance Technology & Services program starting August 2025, focusing on digital governance and technology-enabled services across the private and public sectors.

IU International University of Applied Sciences

Master of Business Administration, IT Management

2020 - 2023

Completed MBA coursework with a focus on IT Management from July 2020 to June 2023, emphasizing management of IT projects and strategy.

Jawaharlal Nehru Technological University Hyderabad

Bachelor of Technology, Electronics & Communications Engineering

2013 - 2017

Bachelor of Technology in Electronics & Communications Engineering focusing on electronic systems and communication technologies from September 2013 to June 2017.