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Catherine Kyalo

@catherinekyalo1

I build AI-powered enterprise platforms that modernize operations, strengthen security, and accelerate customer adoption.

Kenya

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What I'm looking for

I'm looking to lead AI-powered enterprise products and transformation programs where I can turn customer insight, telemetry, and technical strategy into measurable adoption, security, and operational outcomes.

At Microsoft, I lead product strategy, roadmaps, and customer experience initiatives for enterprise platforms. I migrated 6M+ legacy ADAL applications to MSAL for 1,000+ enterprise customers and built adoption, telemetry, and Continuous Access Evaluation measurement frameworks.

I conceived and launched an autonomous AI agent using GitHub Copilot, MCP, and Azure DevOps, alongside a KQL-backed Power BI dashboard. The solution cut security incident investigation time by 93%, from three days to five hours.

Previously at Isuzu East Africa, I led enterprise digital transformation and SAP ECC6 modernization across supply chain, sales, procurement, and finance. I delivered a partner platform that reduced order-to-delivery cycle time by 80%, automated SAP-to-Citi Bank reconciliation to save 40 hours per week, and deployed approval workflows that reduced turnaround time by 99%.

My background spans identity modernization, cloud security, ERP delivery, and digital health platforms across global organizations. I bring customer insight, technical depth, and cross-functional leadership to turn complex operational problems into scalable products with measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Product & Customer Experience Lead

Current

Microsoft

Jun 2022 - Present (4 years 4 months)

Defines product vision, strategy, and roadmaps, aligning engineering, design, and business stakeholders. Led security modernization, autonomous AI operations, and customer insight initiatives.

Product Management AI Azure DevOps GitHub Co Pilot MCP KQL Power BI Security Identity Telemetry Customer Insights Stakeholder Management

Senior Technical Business Analyst

Isuzu East Africa

Jun 2018 - Jun 2022 (4 years)

Spearheaded enterprise-wide digital transformation and ERP modernization, driving business process re-engineering and change management for 500+ users. Delivered supply chain digitization and automated governance.

SAP ECC6 Business Process Re engineering Target Operating Model Supply Chain API Integration ManageEngine KPI Dashboards Vendor Management RFP Change Management

Senior Technical Engineer

The Engine Room

Jan 2016 - Jun 2018 (2 years 5 months)

Directed identity modernization and Entra ID architecture for 50+ enterprise clients, managing technical delivery governance and cloud security. Led multi-country network and endpoint modernizations.

Microsoft Entra ID IAM MFA Cloud Security Cisco Meraki MDM Network Modernization Endpoint Security

Systems Administrator

Atlas Development & Support Services

Jun 2014 - Dec 2015 (1 year 6 months)

Led modernization of workplace technology, enterprise identity, and connectivity platforms. Architected centralized Active Directory environment and spearheaded cloud migration to Microsoft 365.

Active Directory Microsoft 365 Cloud Migration Infrastructure Root Cause Analysis Collaboration

Project Manager

Strathmore Research Lab & Clinton Health Access Initiative

Jun 2013 - Jun 2014 (1 year)

Led cloud migrations and multi-site ERP deployments, overseeing incident governance and identity architecture. Delivered a national health technology platform across 20+ facilities.

Project Management Cloud Migration ERP Digital Health Stakeholder Management User Adoption

Education

Degrees, certifications, and relevant coursework

Microsoft

AI Transformation Leader 731, Artificial Intelligence

2026 - 2026

Completed the AI Transformation Leader 731 certification from Microsoft.

Strathmore Business School

Master of Business Administration, Business Administration

2018 - 2025

Pursued an Executive MBA with research on factors affecting adoption of digital transformation in the automotive industry in Kenya.

Microsoft

Cybersecurity Architect Expert SC-100, Cybersecurity

2024 - 2024

Earned the Cybersecurity Architect Expert SC-100 certification from Microsoft.

Microsoft

Azure AI 900 Fundamentals, Artificial Intelligence

2023 - 2023

Earned the Azure AI 900 Fundamentals certification from Microsoft.

ISACA

Certified Information Systems Auditor (CISA), Information Systems Auditing

2018 - 2018

Earned the Certified Information Systems Auditor (CISA) certification from ISACA.

ISACA

Certified Information Security Manager (CISM), Information Security Management

2018 - 2018

Earned the Certified Information Security Manager (CISM) certification from ISACA.

Strathmore University

Bachelor of Business Information Technology, Business Information Technology

2008 - 2012

Grade: First Class Honours

Earned a Bachelor of Business Information Technology with First Class Honours, including a project on a digital health system for childhood illness management in partnership with the Ministry of Health and CHAI.