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RODURY KARANI

@rodurykarani

Product executive at GOIP / GOExperience guiding Omnichannel Call Center Platforms, EDMS, and other enterprise solutions from planning to market.

Kenya

Message

At GOIP / GOExperience, I guide product planning and lifecycle management for solutions including Omnichannel Call Center Platforms, EDMS, Sacco Management Systems, CRM, Debt Collection Systems, and AgriCoach. I also oversee business operations, project delivery, and partnerships across ICT solutions, enterprise systems, and digital platforms.

At Barizi Communications Ltd and Affiliates, I directed strategy across ICT, operations, sales, marketing, and product. I owned product and service lifecycles from market research and user-driven design through MVP launch and commercialization, and implemented ERP, CRM, BI dashboards, and collaboration tools.

Earlier, I owned product lifecycles at Konza Technopolis and Indoors East Africa Ltd, including the Resolution Center portfolio and products developed with engineering, design, and business teams. I also managed enterprise software projects at COSEKE LTD and health IT operations at Bliss Medical Healthcare, building on hands-on experience in systems administration and ICT support.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

GOIP / GOExperience

Nov 2025 - Present (11 months)

Leads strategic direction, daily operations, revenue growth, product lifecycle management, and cross-functional teams for ICT solutions and digital platforms.

Strategic Planning Operations Management Revenue Growth Product Lifecycle Management Sales Strategy Marketing Partnership Development Team Leadership AI driven Solutions Automation

General Manager ICT & Head of Operations

Barizi Communications Ltd and Affiliates

Apr 2024 - Oct 2025 (1 year 6 months)

Directed enterprise-wide strategy across ICT, operations, sales, marketing, product, and enterprise business, aligning execution with OKRs and WIGs. Implemented ERP, CRM, BI dashboards, and collaboration tools, and executed Business Process Reengineering.

ICT Strategy Operations Management Product Lifecycle Management Agile ERP CRM BI dashboards Business Process Re engineering Budgeting ROI Optimization Go To Market Strategy Partnership Development Relationship Management Team Leadership Mentorship

Product Manager / Product Development Specialist

Konza Technopolis

Sep 2023 - Apr 2024 (7 months)

Owned end-to-end product lifecycle, defining vision, roadmap, and user stories, and delivering digital solutions on time through Agile sprint planning. Conducted business and gap analysis, developed BRDs and SRS documents, and led cross-functional teams.

Product Management Agile Business Analysis Gap Analysis BRD SRS OKRs KPIs Jira Market Research Competitor Benchmarking Business Process Re engineering Stakeholder Engagement

Product Manager / Business Analyst

Indoors East Africa Ltd

Apr 2022 - Aug 2023 (1 year 4 months)

Led full product lifecycle management from ideation to launch and iterative enhancement. Directed Agile-based project management, conducted market and competitive analysis, and created PRDs, user stories, and acceptance criteria.

Product Management Business Analysis Agile Sprint Planning Backlog Grooming Market Analysis Competitive Analysis PRD文档撰写 User Stories Acceptance Criteria Customer Interviews Survey KPIs UAT Quality Assurance Product Backlog Training Change Management

Product Development Manager / Business Analyst

COSEKE LTD

Jan 2021 - Apr 2022 (1 year 3 months)

Spearheaded product management and ownership across multiple enterprise software projects, leading ideation, discovery, backlog management, and delivery using Agile, Waterfall, and Spiral SDLC methodologies. Acted as Product Owner for critical internal systems and client-facing applications.

Product Management Business Analysis Agile Waterfall Spiral SDLC Product Owner User Stories Backlog Management CRM ERP Project Management Product Marketing UI UX Requirements Gathering IRD ISD UAT Agile Practices Release Management

Regional IT Manager / Product Owner

Bliss Medical Healthcare

Jan 2018 - Dec 2020 (2 years 11 months)

Led regional IT operations across multiple healthcare facilities, overseeing infrastructure, network administration, system performance, and cybersecurity. Acted as Product Owner for enterprise health systems (HMIS), defining workflows and managing product backlogs.

IT System Administrator

Code Particles Ltd

Jun 2016 - Dec 2017 (1 year 6 months)

Managed and maintained enterprise IT infrastructure, including networks, servers, VOIP systems, VPNs, and firewall configurations. Administered Office 365, Azure, Exchange Online, DNS, and SSL certificates, and oversaw onboarding/offboarding processes.

ICT Officer

Office of the Deputy President, Government of Kenya

Jan 2016 - May 2016 (4 months)

Provided first-level IT support, including password recovery, software installation, hardware maintenance, and user issue resolution. Supported network upgrade consultations, BTS installation and commissioning, and conducted network drive tests and analysis.

IT Support LAN WAN Network Upgrades BTS Installation Cisco NSN Network Drive Testing Web Development System Development SQL WordPress biometric authentication Help Desk Support Business Applications

Intern – Accounts Department (Cash Office)

Ministry of Labour, Social Security & Services

May 2014 - Oct 2014 (5 months)

Assisted in preparation, examination, and reconciliation of payment vouchers and statutory remittances. Gained hands-on experience in cashbook posting, expenditure tracking, and government accounting systems.