getrude memo
@getrudememo
Executive virtual assistant and data specialist focused on customer experience and process improvement.
KenyaWhat I'm looking for
I am an Executive Virtual Assistant and Data Specialist with experience delivering high-level executive support and customer service. I organize inboxes, manage calendars, book travel, and coordinate projects to keep executives and teams operating smoothly.
My background includes four years as a Data Specialist where I gathered and organized data, performed image and video annotation, content moderation, and supported customers. I translate information into dashboards and KPIs to improve processes and decision-making.
I excel at communication, calendar management, research, and timely issue resolution across phone, email, chat, and social media. I bring strong organizational discipline, problem-solving skills, and proficiency in Google Workspace and Excel.
I am dedicated to enhancing customer satisfaction and business performance through proactive collaboration, efficiency, and professional support that helps organizations meet their goals.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Freelancer.io
Apr 2025 - Present (5 months)
Provided high-level executive support including inbox organization, calendar management, travel bookings, and appointment scheduling while handling customer inquiries and preparing research reports to support decision-making.
Data Specialist
SamaSource
Apr 2021 - Mar 2025 (3 years 11 months)
Collected and organized data from multiple sources, conducted image and video annotation and content moderation, and provided customer support while ensuring data quality and error correction.
Loss Control Officer
Hipora Group of Companies E.A
Feb 2020 - Sep 2020 (7 months)
Identified workplace hazards and operational risks, evaluated loss probabilities and impacts, conducted CCTV monitoring, and trained staff on loss prevention and incident reporting protocols.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistance
2025 - 2025
Completed a Virtual Assistant course focused on executive support, calendar management, and client communication.
AUArizona State University
Certificate, Business Administration and Management
2021 - 2022
Completed a Business Administration and Management certificate with emphasis on global entrepreneurship and innovation.
Samasource
Certificate, Artificial Intelligence
2020 - 2020
Completed an introductory course in Artificial Intelligence covering foundational AI concepts and applications.
TMThe Kenya Institute of Management
Diploma, Sales and Marketing
2019 - 2020
Diploma in Sales and Marketing focusing on sales operations, marketing strategies, and customer relationship management.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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