Giovanni Dal Sasso
@giovannidalsasso
I launch and improve digital services through operational excellence, localization, and trusted partner relationships.
What I'm looking for
I've spent 8+ years launching and managing international digital products and services across e-commerce, mobile, and SaaS platforms.
I bring experience in tourism, language education, marketing, and SaaS, coordinating internal teams, clients, and external partners from conception through delivery. I use feedback and performance data to improve service quality and customer experience while keeping brand experiences consistent and engaging.
I'm hands-on, practical, and solution-oriented, combining strategic thinking with accountability and a collaborative spirit. Building trust through clarity, empathy, and authentic human connection is central to how I work.
Earlier public-facing roles in hospitality, sales, delivery, events, and exhibitions shaped my service orientation, adaptability, and ability to perform in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Senior Product & Service Manager
Operational Excellence
Jan 2016 - Dec 2025 (9 years 11 months)
Managed international digital products and services with a focus on tourism, localization, marketing, and branding. Coordinated cross-functional teams and optimized workflows from conception to delivery.
Education
Degrees, certifications, and relevant coursework
University IUAV of Venice
Master's Degree, Product Design
2006 - 2012
Master's Degree in Product Design from the Faculty of Art & Design at University IUAV of Venice, Italy.
Lunds Tekniska Högskola
Exchange Student, Product Design
2011 - 2011
Exchange student in Product Design during the spring semester at Lunds Tekniska Högskola, Sweden.
University IUAV of Venice
Bachelor's Degree, Visual Design
2006 - 2009
Bachelor's Degree in Visual Design from the Faculty of Art & Design at University IUAV of Venice, Italy.
Availability
Location
Authorized to work in
Job categories
Skills
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