At Verizon, I led sales and operations for a regional profit center, protecting $50M in annual revenue and generating $3M in new business. I also managed a team of 115 managers and negotiated outdoor advertising contracts producing $10.5M in annual revenue.
As Training & Development Director, I designed and delivered programs for Sales, Engineering, Repair, and Installation teams. I created manuals and technical documentation, and used content management systems, LMS tools, and AI prompt techniques to improve access to internal resources.
As Vendor Management Executive, I directed equipment installation and power vendors across New York State and managed a multimillion-dollar annual capital budget. I implemented a vendor quality tracking system and used Confluence for reporting and documentation across fiber-optic and power upgrade projects.
