Geraldine Romuga
@geraldineromuga
Renewable energy project advisor and HR operations professional, coordinating stakeholders, compliance, and data-driven delivery.
What I'm looking for
I’m a detail-oriented professional with experience supporting renewable energy projects and managing employee relations in fast-paced corporate environments. I coordinate stakeholders, ensure regulatory compliance, and help deliver organized, high-quality project support across diverse industries.
At Tesla Philippines Inc., I provide strategic advisory for a high-volume portfolio of 100+ renewable energy projects, covering solar PV and battery storage (including residential and commercial Powerwall projects). I analyze system designs and energy requirements to optimize generation and performance, and I oversee alignment between installers, interconnection designers, and operations for safety and regulatory compliance. I also monitor project milestones and deliver consistent updates to maintain timeline compliance.
Before that, as a Human Resource Assistant II at Amazon Operation Services Philippines Inc., I managed end-to-end employee case management for 500+ employees and ensured resolution within SLA. I generated and analyzed weekly HR metrics to support data-driven decision-making, and I led process optimization through automated solutions that reduced task completion time and improved operational efficiency—while maintaining strict compliance with local labor laws and global standards.
I also brought customer-focused problem solving as a Customer Service Associate, where I handled high-volume inquiries across phone, email, and chat, consistently exceeding satisfaction targets. I was recognized as a Top Performer across multiple quarters, and my background—paired with Magna Cum Laude honors in Human Resource Management—keeps me adaptable, collaborative, and committed to organizational success.
Experience
Work history, roles, and key accomplishments
Provided strategic advisory for a portfolio of 100+ solar and battery storage projects, ensuring alignment with organizational sustainability targets and successful planning/commissioning for residential and commercial clients. Coordinated installers, interconnection designers, and operations to meet safety standards, regulatory compliance, and on-time milestone reporting.
Human Resource Assistant II
Sep 2023 - Oct 2025 (2 years 1 month)
Managed end-to-end employee case management for 500+ employees, ensuring resolution within SLA and producing weekly HR metrics to support data-driven decisions. Improved HR/operations workflows through automated solutions while enforcing HR policies, labor-law compliance, and confidentiality of employee records.
Customer Service Associate
Oct 2022 - Aug 2023 (10 months)
Handled high-volume customer interactions across phone, email, and chat, consistently exceeding customer satisfaction targets with first-contact resolution for complex inquiries and complaints. Processed returns, refunds, and account adjustments in strict adherence to company policies and earned 'Top Performer' recognition for multiple quarters.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines (San Pedro Campus)
Bachelor of Science in Business Administration, Human Resource Management
2018 - 2022
Grade: Magna Cum Laude (GWA: 1.34; U.S. Equivalent: 3.9/4.0 GPA)
Activities and societies: Awards: Top Graduating Student (BSBA-HRM Dept.), President’s Lister (8 consecutive semesters). Research Excellence: Best Thesis for Overcoming Depression, Anxiety, and Stress (DASS) of Human Resource Personnel in San Pedro City during COVID-19.
Earned a Bachelor of Science in Business Administration majoring in Human Resource Management. Graduated Magna Cum Laude and received multiple academic recognitions including Best Thesis for a study on DASS among human resource personnel during COVID-19.
Availability
Location
Authorized to work in
Job categories
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