George Popadalis

Engaged in community service activities and supported local initiatives through volunteer work.

Provided assistance in delivering meals to those in need, contributing to community welfare.

Provided client consultations to understand mortgage finance needs, wrote and recommended loans, and developed partnerships within the industry. Led training for new team members and implemented new relationships to achieve business objectives.

Managed client consultations for mortgage finance, wrote and recommended loans, and led sales and marketing initiatives. Developed technology to enhance customer experience and grew market share in the Bayside area.

Assisted clients in identifying real estate needs, conducted property research, and provided exceptional customer service throughout the purchasing process. Maintained knowledge of local markets and participated in marketing events.

Led quality assurance and customer relations teams to improve complaint management processes. Analyzed data to enhance service delivery.

Oversaw new product initiatives and managed the product roadmap for the Vasco Pay Hub. Engaged with senior stakeholders and managed P&L for corporate card products.

Analyzed customer complaint data to identify opportunities for enhancing customer experience. Led initiatives to reduce complaint volumes and improve service quality.

Managed compliance issues and coordinated processes to enhance customer engagement and satisfaction. Provided coaching and support to internal case managers.

Managed payroll processing and data reporting for clients. Ensured compliance with employment documentation and resolved data errors.

Provided expertise in loans and credit card applications, developed production processes, and improved team performance through training.