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George Gordon

@georgegordon

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I build data-driven claims solutions, automation, reporting, and testing for business stakeholders.

United States

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What I'm looking for

I'm looking to apply data analysis, SQL, reporting, automation, testing, and requirements gathering to help stakeholders make data-driven decisions and improve business systems.

At GEICO, I led development, updates, and support for Claims Systems, translating business requirements into automated letter templates, SQL database maintenance, reports, and data visualizations.

I've served as the liaison between business and development teams, increased automated usage by 40% within four years, and maintained a quality rating of 95% or better across six years of production support and testing.

I'm building on hands-on business analysis experience with a Master’s in IT (Data Analytics), using SQL, Excel, Power BI, SAS, statistical analysis, automation, and stakeholder communication to support data-driven decisions.

Experience

Work history, roles, and key accomplishments

Business Analyst II/Claims Platform Associate I

GEICO

Jan 2011 - Oct 2025 (14 years 9 months)

Led development, updates, and support for Claims Systems, including letter template development and SQL database maintenance. Increased automated usage by 40% and maintained a quality rating of 95% or better over six years.

SQL Data Analysis Data Visualization Requirements Gathering Testing Production Support Stakeholder Communication Agile Azure DevOps Excel

Education

Degrees, certifications, and relevant coursework

Middle Georgia State University

Master of Science, Information Technology (Data Analytics)

Grade: 4.0

Activities and societies: Alpha Iota Mu Honor Society; National Society of Leadership and Success

Pursued a Master of Science in Information Technology with a concentration in Data Analytics, achieving a 4.0 GPA. Recognized by the Alpha Iota Mu Honor Society and the National Society of Leadership and Success.